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    ConnectAI Shield: Spam and Robocall Protection
    Keep spam off your phones without blocking real callers.

    ConnectAI Shield checks every inbound call before your phone system rings. Callers you know go straight through and known spam gets stopped. Anyone in between talks to an AI agent first, so a real customer is never turned away because a filter guessed wrong.

    WHY IT MATTERS
    What spam is costing you.

    Standard call reports show you volume. The audit shows what happened to each call and what it cost you.

    Staff time

    Each spam call pulls someone away from the person in front of them, whether that’s a patient at check-in or a customer at the counter.

    Fraud risk

    Most organizations filter email and watch web traffic. Far fewer watch the phone, and AI-generated voices make impersonation easy.

    2x
    CrowdStrike's 2026 Threat Hunting Report found that voice phishing intrusions doubled in the first half of this year alone.
    Missed Customers

    When the line fills with junk, people stop picking up unknown numbers. Some of those calls were customers, patients or students.

    Estimate it yourself

    How many staff hours does spam take each year?

    These starting values are only examples. A free audit replaces them with your real numbers.

    Estimated staff hours per year

    0

    Based on the example values above. Change any number to see your estimate.

    Get my real numbers
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    WHY IT WORKS DIFFERENTLY

    We talk to uncertain calls instead of blocking them.

    Carrier spam labels give each call a risk score and leave the decision to you. A filter that blocks on that score alone will eventually block a real customer, and after that nobody trusts it.

    ConnectAI Shield puts an AI agent on the calls that are hard to judge. It asks who’s calling and why, then decides.

    • It learns which callers you trust from your own call history, and that list carries over to every new site.
    • Each location keeps its own caller profile, so a branch isn’t judged by head office traffic.
    • Head office sees every site in one console and can open any one of them.

    Questions
    Common Questions

    Our carrier already flags spam.

    A carrier flag is a label on the call. ConnectAI Shield acts on the calls that are hard to judge by speaking to them, which carriers don’t do.

    Could it block a real customer?

    Not on a score alone. If a call looks uncertain, the AI agent asks the caller first, and every decision shows up on your dashboard.

    We’re locked into our phone contract.

    That’s fine. It connects ahead of your phone system, so your contract, handsets and extensions stay as they are.

    Find out how much of your call volume is spam.

    A free audit measures it from your own call logs before you commit to anything.