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A few days of call records. A ranked list of what they’re costing you.

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      connectai-hero

      Your most valuable channel is the one nobody manages.

      Calls are where customers, patients and students ask for what they need, yet few teams can say how many go unanswered, how many are spam or what each one costs. ConnectAI screens, answers and measures every call, on the phone system you already run.

      Get a free call audit Book a 20-minute call

      Where should you start?

      Tell us what’s going wrong on your phones.

      Pick the one that sounds most like you. Each opens a recommendation.

      Analyze

      ConnectAI Pulse

      Start with a free audit.

      Send a few days of call logs and we’ll show you what your phones are costing you, ranked by what’s worth fixing first. You don’t install anything.

      Get a free call audit

      The first two steps

      See your numbers first. Then stop the spam.

      Neither one needs anything installed. The audit shows what your calls are costing you, and Shield stops the spam it finds.

      ◉ Analyze

      ConnectAI Pulse

      A free audit that shows where spam, missed calls and repeat callers are costing you. It can turn into a dashboard your team checks every day.

      1. You send a recent export.Call records from your phone system or carrier. A few days is enough.
      2. We read every record.Every one of them, by caller, site, hour and outcome.
      3. You get a ranked business case.In your own numbers, with what each fix is worth.
      Get a free call audit Full details

      ◉ Protect

      ConnectAI Shield

      Spam stops before it rings, and real callers still get through. It goes live in days, with no change to your phone system, handsets or contract.

      1. Every call is checked before it rings.Callers you trust, learned from your own call history, go straight through. Known spam is stopped and logged.
      2. Uncertain callers talk to an AI agent.It asks who’s calling and why, then connects or ends the call, so no real caller is turned away on a score alone.
      3. You see every decision.Each site keeps its own caller profile, and head office sees every location in one console.
      See how it decides Full details

      Answer Every Call

      Answer ConnectAI Frontline

      An AI agent answers your main number instead of a phone menu, then sends callers to the extensions and queues you already have. If the AI has a problem, calls go straight to your normal routing.

      • 0 migrations

      • 1 number to point at us

      • Live in days per site

      Full Details →  
      Automate ConnectAI Concierge

      AI voice agents for after hours, rush periods, voicemail and missed calls. They can also book appointments, take intake details and update your systems, and a person is always available when the caller asks.

      • 24/7 coverage

      • English and Spanish

      • HIPAA capability: BAA, EHR sync

      Full Details →  
      ConnectAI CONCIERGE WITH HIPAA CAPABILITY

      Hear the AI agent take a call.

      It handles scheduling, common questions and after-hours calls, and syncs with your EHR in real time. The HIPAA capability includes a BAA executed at signing. Enter your number and our AI agent will call you within a minute.

      Rather dial in? Call the Riverside Family Clinic demo line: 1-236-802-0147. See the full product

       

      connectai-voice-agent-demo

      Go Further

      ConnectAI Cortex

      A full voice platform with AI built in, set up next to your current system. Calls move over only when your team approves.

      Full Details →  
      ConnectAI Abby

      AI agents for finance, operations, HR and IT, built around your tools and run on your own infrastructure with full code access. Every project starts by mapping where your team’s hours go.

      Full Details →  

      For each role

      The same product, three different reasons to buy it.

      • An AI strategy for voice that doesn’t start with a migration or a rip-and-replace.
      • A business case in your own numbers before you buy anything.
      • Your call data stays in a store scoped to you alone, never pooled with another customer’s.
      • One accountable partner across the PBX, the cloud and the AI.
      ConnectAI as one platform in front of your phone system, with what it means for a CIO, an IT Director and an operations leader

      Works with

      If it terminates SIP, ConnectAI sits in front of it.

      Legacy PBX, no migration:

      • AvayaAvaya
      • MitelMitel
      • CiscoCisco
      • NortelNortel
      • NECNEC
      • Siemens/UnifySiemens/Unify

      Modern UC and CX:

      • Microsoft Teams PhoneMicrosoft Teams Phone
      • Zoom PhoneZoom Phone
      • Webex CallingWebex Calling
      • RingCentralRingCentral
      • 8x88x8

      Security and trust

      • Your data is single tenant, separated at the request and the database row, and never pooled with anyone else’s.
      • Every agent action is logged, and behavior changes ship like software releases that can be rolled back.
      • HIPAA capability: PII redaction and a BAA executed at signing.
      • Daily automated testing of every deployed healthcare agent.

      Questions
      Common Questions

      Do we have to replace our phone system?

      No. Everything except Cortex attaches in front of the system you have. Cortex is for when you’re ready to replace it anyway, and runs in parallel until you sign off.

      What happens if the AI goes down?

      Calls fall through to your existing routing, exactly as they do today. Reachability never depends on the AI.

      We tried AI already and it went nowhere.

      That usually happens when nobody owns or measures the project. ConnectAI starts with your own numbers, is run by a team that owns the outcome, and reports what it recovered.

      We’re an existing Continuant customer. Does anything change?

      Nothing about your support. ConnectAI is an option you can add, with the same team.

      Start with your own numbers.

      Send a few days of call records and get back a ranked list of what’s costing you. There’s no install and no commitment.

      Get a free call audit Book a 20-minute call