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Baylor University needed to transform and unify their communication systems.

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      Financial Services

      The ROI of Unified Communications in Financial Services

      Organizations operating in the financial services sector can see incredible ROI when unifying their communication and collaboration environments. We understand that compliance and privacy are essential to operations – especially within this industry.

      Connect with us How we helped Capital One

      Benefits of Unified Communications in Financial Services

      With higher rates of availability, enhanced scalability, and a multitude of collaboration tools at their disposal, banking and financial institutions benefit greatly from Unified Communications.

      Bolster Productivity Accordion Down Arrow
      Upgrade Security Accordion Down Arrow
      Improve Customer Experience Accordion Down Arrow
      Increased Agility Accordion Down Arrow

      Bolster Productivity

      In today's business environment, those working in the financial space need leading edge tools to be productive and efficient. This requires access to both traditional and new channels – such as APIs that allow them to blend external applications into one seamless experience.

      Upgrade Security

      Leading UC technology offers more advanced tools for financial department data, like biometric voice recognition or two-factor authentication. These ensure threat zones are minimized and recognized before breaches occur.

      Improve Customer Experience

      Perhaps no other industry feels more pressure to provide a fantastic customer experience than financial service providers. UC enables financial institutions to better align their teams and create more efficient working environments – even within the hybrid work model. 

      Increased Agility

      Financial institutions must be able to adapt and evolve as quickly as possible to changing environments. With scalability at its core, UC ensures entire teams of financial professionals can experiment with new business or operation models, while maintaining stability in times of high-growth.

      Continuant Partners with Financial Services Companies for Growth

      By making UC and UCaaS strategies an integral part of their digital transformation, financial service providers – from traditional banks to FinTech disruptors – can delight customers via unparalleled, omnichannel experiences.

      Key Solutions

      Teams Connect Calling

      Activate enterprise voice functionality through MSFT Teams. Discover how Direct Routing and DRaaS can be your UC gamechanger.

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      Hybrid Calling

      Take the first step to unified cloud calling with our SIP-enabled platform while getting continued use out of your existing PBX.

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      Teams Connect Meeting Rooms

      Deploy ready-made meeting rooms, at scale, across your organization. Delivering consistent, quality meeting experiences has never been easier.

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      Audio Video Solutions

      Modernize your AV environment with the right technology and industry leading Audio Video design engineers.

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      AV Managed Services

      Maximize Audio Video ROI by entrusting the management of your AV systems to a team of service experts, so you can focus on digital transformation goals.

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      PBX Maintenance & Support

      Make the switch to world-class PBX maintenance and support for all your voice systems at a fraction of the cost that other providers charge.

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      Microsoft Managed Services

      Experience unrivaled stability and unsurpassed system uptime with managed services from Continuant. Your partner for UC value creation.

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      Adoption & Change Management

      Our approach to Adoption & Change Management is designed to be both systematic and tailored to suit the unique needs of your organization. 

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      FEATURED CASE STUDY Capital One Continuant offered the company improved and more intuitive service—all at a much more reasonable price.
      750
      Locations
      $ 26 B
      Revenue
      View Case Study

      Unify Your Financial Service Communications

      Make disconnection and miscommunication a thing of the past. With Continuant’s communication technology solutions, you’re one step closer to better business outcomes. Discover how your technology stacks up with a 30-minute assessment today.

      Schedule Assessment