In this world of rapidly advancing technology and ever-changing workforce needs, it's easy to get lost in the noise. We're in business to help growth-minded organizations do what they do best by keeping their communication and collaboration technology running perfectly in the background. In other words, we're here to keep the world's best companiescontinuant.
CONTINUANT/kənˈtinyo͞oənt/ (noun) a thing that retains its identity asit adapts to an ever-changing environment.
Who we help
With over 27 years in business, and recognition as a Microsoft Partner of the Year for Teams Calling and Meetings, Continuant is trusted by more than a hundred Fortune 500 organizations—in more than 50 countries—to design, deploy, and manage solutions within their UCC environment.
Supported Users in 70+ Countries
Years in Business
1996 - Founded as Telecom Labs, Inc.
Doug Graham and Bruce Shelby founded Telecom Labs, Inc., a phone systems dealer serving the Pacific Northwest.
2001 - Shift to Maintenance & Support
Instead of merely selling phone systems, Graham and Shelby saw an opportunity and market need for maintenance and support providers and made a massive business shift to a service provider model.
2003 - Set a Precedent for Freedom of Choice
While most businesses were forging deeper partnerships with OEMs like Avaya, TLI found success by moving to a Third-Party Maintenance model. It set a precedent in the industry for the freedom of choice in a maintenance provider.
2004 - Forged Strategic Partnerships
As Microsoft and Cisco began to emerge as frontrunners, we strategically partnered with them.
2006 - A New Name
As our service offering continued to expand, we needed a new name. We wanted our name to better reflect who we are, so Telecom Labs became Continuant. At the same time, we finalized our first acquisition, DialPro Northwest.
Acquired DialPro Northwest
2015 - Joined Forces with Tata Communications
We partnered with the largest wholesale voice carrier in the world, Tata Communications. The possibilities to support users worldwide became virtually limitless.
2018 - New Acquisition for a New Season
We acquired Ellis Pro Media, a world-class AV integrator. This enabled us to initiate a new suite of AV solutions and service offerings.
Named "Rising Star Partner" at Five9's CX Summit
2020 - Named Microsoft Global Partner of the Year
Amidst the COVID-19 pandemic, Microsoft named us Partner of the Year for Calling and Meetings.
Launched Connect Calling Plans and Connect Meeting Rooms.
Acquired Hairel Enterprises.
Launched Reach by Continuant: focused on AV for House of Worship Market.
Continuant Celebrates 25 Years in business.
2023 - Named Microsoft Global Partner of the Year (for a 2nd time!)
In 2022 we helped clinical research innovator - Parexel - transition to Teams Phone and Meeting Rooms for a globally unified user experience. Because of this work, we were awarded Microsoft Global Partner of the Year for Converged Communications and were honored to be the first and only company that has received this award twice.
Ready to transform your organization's story?
We help organizations – like yours – achieve their UCC goals. With our history in maintenance and support, we’re uniquely suited to take you where you want to go. Contact us today to begin the conversation.