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      Manufacturing

      Unified Communications Creates Efficiency in Manufacturing

      Unified Communications (UC) streamlines an organization's voice, video, data, and mobile applications into a single platform, making it easier to manage and more cost effective. For manufacturers, this type of solution can be especially beneficial due to the complex and multi-site nature of their operations.

      Connect with us How we helped 3M

      Benefits of Unified Communication

      Improved Collaboration Accordion Down Arrow
      Increased Productivity Accordion Down Arrow
      Better Customer Service Accordion Down Arrow

      Improved Collaboration

      In manufacturing, employees work together on projects and need a collaborative way to connect with one another and share information. Rather than having to stop what they're doing and go to another room to talk with a colleague, employees can pick up their UC-enabled phones and start a video call.  

      Increased Productivity

      The quicker and easier employees can communicate, the faster they will get work done. There's no wasted time spent tracking down the right people or waiting for someone to respond to an email. Everything is at your employees' fingertips – which means they get answers faster and complete work quicker. 

      Better Customer Service

      In manufacturing, good customer service is essential. Provide employees with the tools they need to quickly resolve customer issues. If a customer calls with a question about an order, the customer service representative can quickly pull up the relevant files and information – without placing the caller on hold. And if the representative needs help from someone else in the company, he or she can easily connect with that person via instant message or video call.  
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      Streamlined Manufacturing Operations

      Streamline manufacturing operations by integrating your geographically different locations onto a single platform. This reduces costs by eliminating the need for separate PBX systems at each location and allows you to manage all your locations from a central point and with a single-pane view of performance. 
      Employees also save time, have greater flexibility in how they communicate, and stay connected even when they're on the floor and away from their desks.
      Plus, Unified Communications as a Service (UCaaS) supports manufacturing operations by providing better visibility into what's happening across your organization. UCaaS offers real-time support and reporting tools to give you detailed information about your communication environment. This data is then used to improve your organization's overall efficiency and identify trends and issues so you can take corrective action before any problems escalate. 

      Key Solutions

      Teams Connect Calling

      Activate enterprise voice functionality through MSFT Teams. Discover how Direct Routing and DRaaS can be your UC gamechanger.

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      Hybrid Calling

      Take the first step to unified cloud calling with our SIP-enabled platform while getting continued use out of your existing PBX.

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      Teams Connect Meeting Rooms

      Deploy ready-made meeting rooms across your organization. Delivering consistent meeting experiences has never been easier.

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      Audio Video Solutions

      Modernize your AV environment with the right technology and industry leading Audio Video design engineers.

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      AV Managed Services

      Maximize Audio Video ROI by entrusting the management of your AV systems to a team of service experts, so you can focus on digital transformation goals.

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      PBX Maintenance & Support

      Make the switch to world-class PBX maintenance and support for all your voice systems at a fraction of the cost that other providers charge.

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      Microsoft Managed Services

      Experience unrivaled stability and unsurpassed system uptime with managed services from Continuant. Your partner for UC value creation.

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      Adoption & Change Management

      Our approach to Adoption & Change Management is designed to be both systematic and tailored to suit the unique needs of your organization. 

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      FEATURED CASE STUDY Adient Continuant replaced Adient’s Avaya system with Microsoft Phone Systems and helped Adient migrate 20,000 users—putting them in the driver's seat of their UC innovation.
      20 k
      Users migrated
      100 %
      Cloud-based solution
      33 +
      Countries
      View Case Study

      Unify Your Manufacturing Communications

      Make disconnection and miscommunication a thing of the past. With Continuant’s communication technology solutions, you’re one step closer to better business outcomes. Discover how your technology stacks up with a 30-minute assessment today.

      Schedule Assessment