- Our Process
The modern workplace utilizes video technology each day. Meeting room technology has evolved beyond simple star phones. It now boasts advanced capabilities such as auto-framing, noise cancellation, attendance tracking, and more.
All of this new technology is transforming the way businesses operate. As your organization's AV footprint continues to expand, you need a partner with a broad range of Audio Visual skills to manage your environment.
Most AV integrators design and deploy an audio video solution without providing day two support. This may be profitable for the integrator, but it’s problematic for your organization.
Continuant takes an alternative approach. We understand deploying a great solution is only the first step of your journey. As your Managed Services provider, we consistently provide the support and input you need.
Basic is a great option if you are looking for 24/7 access to our engineers for when something goes wrong. Our Extended and Premium packages are more comprehensive and offer complete insight into your systems with monitoring and management. This proactive approach allows you peace of mind knowing we are notified of potential incidents before problems arise. We work to continuously improve the health of your systems.
Whether Continuant has designed and deployed a new solution for your organization or you simply want support for your legacy system, Basic provides peace of mind. It comes with 24/7 live customer support. Whether day or night, Continuant has a fully staffed global service desk and network operations center with customer service representatives, account managers, and engineers.
Premium is designed for the most sophisticated and critical AV and UC environments. Continuant works as a member of your team. We provide constant access to our most experienced engineers with an optional white glove service from our customer experience team. Our 24/7 advanced remote analytics, monitoring, and management will exceed your expectations.