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Migrating to a new solution is more than a technology change; it affects people in a personal way and fundamentally shifts the way your workforce approaches their daily tasks. Without the appropriate user adoption and change management strategies in place, your communications and collaboration may be unified, but your diverse workforce will not be.
At no other time in history has our workforce been more diverse in terms of age, geography, cultural background, and ability. Your organization must create an environment where people of all backgrounds can fully adopt new technology to collaborate at their best—and achieve measurable results.
“Organizations are 6x more likely to meet or exceed business objectives with effective change management.” - Prosci
Prosci's ADKAR® Model is used by companies around the world to provide a simple yet effective approach to managing change and achieving measurable success. With the ADKAR® model, you can manage individual changes—like new systems—and even address any obstacles that get in your way. Here’s what the industry standard to change management looks like in application:
Use organizational and targeted communications to ensure users and individual work groups understand the scope of the change, the business decisions behind it, and how it will impact them
Create/guide a champions’ network to be a valuable resource in support of the change