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    Continuant + Microsoft Teams Phone

    A single platform for all internal and external communications

    Microsoft 365 is the collaboration platform of choice for businesses. Maximize its potential by seamlessly adding enterprise telephony with Teams Phone. The integration lets you handle calls within the same communication solution your workplace already uses so you can level up your productivity.


    Direct Routing gives your voice system superpowers

    Direct Routing makes it easy to start using Teams Phone across your entire enterprise. It directs calls to other voice service providers so you can keep your carrier, decommission legacy equipment on your timeline, and enjoy cheaper call rates. With Direct Routing, you can use Teams Phone even if you’re locked into existing contracts, without termination penalties.

    Direct Routing supports a local survivability mode for added peace of mind, so you can continue making and receiving calls even if Microsoft 365 is down or unreachable. 

    Learn more about Direct Routing

    Elevate workflows with a comprehensive communication system

    Make the most of the benefits Continuant + Teams Phone delivers. 

    check mark blue2  Unified Microsoft 365 and voice calling

    Using a Microsoft 365 E5 or A5 license? Easily integrate cloud-based Teams Phone to streamline communications, decrease reliance on on-premises hardware, and eliminate points of failure.

    check mark blue2  Centralized management

    Manage users and intelligently monitor business interactions within a simple, centralized administration portal.

    check mark blue2  Greater efficiency

    Call delegation, automated attendants, and intelligent call routing free up time managing phone calls. 

    check mark blue2  Greater flexibility

    Your team can choose when, where, and how they receive and make phone calls, allowing them to work how they want.

    check mark blue2  Advanced security and compliance

    Teams Phone enjoys the same advanced security and compliance features found in Microsoft 365, so you get comprehensive protection for sensitive information across the entire communication platform.

    Continuant + Microsoft Teams Phone enables your business to do more

    Continuant + Teams Phone enables your business to do more.

    Quick activation icon

    Quick activation

    Get up and running in minutes with our automated setup tools.

    Self Service Portal Icon

    Self-service portal

    Easily manage your channels with an intuitive customer portal.

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    Custom plans

    Create custom plans that fit your needs and budget.

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    Simple number porting

    Port your existing numbers or get new ones quickly and easily.

    Power APIs Icon

    Powerful APIs

    Integrate Continuant with the technology you already use.

    Caller ID Icon

    Configurable Caller ID

    With configurable caller ID, your team can customize the displayed phone number when making outbound calls so they always make a good impression.

    e911 Icon


    Respond to emergencies quickly with Enhanced 911, which sends the caller’s phone number and location directly to the operator.

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    Integrated Directories

    Integrated directories make it as easy as a quick search to find and call the coworker you need, no matter where they are.

    Winner of the 2023 Microsoft Global Partner of the Year Award

    For the second time this decade, the leader in enterprise software named Continuant a Global Microsoft Partner of the Year. The recognition is a testament to our excellence in providing outstanding solutions and services within Calling and Meetings, and helping organizations migrate from their communications to cloud-based Teams.

    Learn More
    Continuant Connect

    Continuant Connect gives you the power of choice

    Easily migrate from your legacy voice system to the cloud with Continuant Connect. 

    Choose your timeline

    Shift from copper landlines to cloud-based telephony on your schedule. Our hybrid calling solution bridges the gap, so you can decommission hardware in stages with no disruption to business operations. 

    Choose your carrier 

    Keep your telephone provider, pick a new one, or choose us as your carrier—it’s up to you. Locked into a contract? With Continuant Connect, you can still consolidate your communications and use our internet-powered solution to enjoy cheaper calling rates without violating your contract.  

    Choose your UCaaS products

    The power to pick your technology is in your hands. Choose from Microsoft Teams, Zoom, Cisco, and other UC apps to serve as the hub of your internal and external communications.

    Explore the platform

    check mark gr blue  24/7 Peace of Mind

    Access to 24/7/365 live customer support, ensuring your IT team can sleep well at night knowing Continuant is ready to assist anytime.

    check mark gr blue  Proactive System Management

    With the Extended and Premium packages, gain insights into your systems through monitoring and management, preventing potential issues before they disrupt your business.

    check mark gr blue  Deep Engineering Expertise

    Benefit from Continuant's deep bench of engineers with OEM certifications and enterprise experience, enhancing your team's capabilities without the need for expensive certifications and training.

    check mark gr blue  Proactive Monitoring & Analytics

    Our Extended package includes real-time system monitoring, giving you the foresight to address issues before they impact your operations.[MH2] 

    check mark gr blue  Single Point of Contact

    Simplify your vendor management by using Continuant as your single point of contact for all OEM support tickets, saving you time and effort.

    check mark gr blue  Scalable and Flexible Service Options

    Choose from Basic, Extended, or Premium packages to match the level of service and support that best fits your organization's requirements.

    check mark gr blue  Strategic Service Level Management

    Experience meticulous monthly reporting and service level oversight that drives continuous improvement across your IT infrastructure.[MH3] 

    check mark gr blue  Meeting Room Mastery

    Transform your meeting spaces with our maintenance and management services, optimized for peak performance.


    Leave the management to us

    With Continuant, you're supported by 24/7/365 US[MH1] -based customer service, ensuring minimal concern over timelines, contract renewals, or transition periods. Instead, you gain the freedom to focus on what truly matters—growing your business. Our deep bench of certified engineers and comprehensive, ITIL-based managed services ensures your technology—whether legacy or new—works for you.

    Ready to give Teams a call?

    Experience the simplicity of calling with the power of Direct Routing—
    and enable your people to call from anywhere, on any device.

    Teams Phone FAQs

    What is Continuant Connect and how does it work with Teams Phone?

    Continuant Connect is a cloud-based telephony solution that works with Microsoft Teams Phone. It allows you to migrate from your legacy voice system to the cloud at your own pace, without disrupting your business operations. You can also choose your own carrier, or use Continuant as your carrier, to enjoy lower calling rates and better service quality.

    Is Teams Phone as reliable as other telephony solutions?

    Yes, Teams delivers reliable communication experiences to meet your calling needs and enabling ways to stay connected even when a disruption occurs. Since Teams Phone runs on Microsoft infrastructure, it can enable reliability in ways that are difficult to replicate from other providers.

    Microsoft demonstrates their commitment to quality and continuity in their updated SLAs.

    Does my organization need to modernize our devices when migrating to Teams Phone?

    No. While Microsoft Teams phone devices provide the best, most complete Teams experience, we know that there are many customers with existing investments in legacy systems. With Continuant Connect, customers can leverage their existing telephony hardware as they move to Teams Phone. 

    Can we use our existing phone numbers?

    Yes. You can port your phone numbers from your current service provider or get new numbers. If you choose Continuant Connect, Continuant will become your service provider after your numbers are transferred. 

    Does Continuant assist with rollout and adoption?

    Yes! Implementing a new system goes beyond the technical aspects; it requires proper alignment with your business strategy. By incorporating intentional change management, you can drive user adoption and achieve measurable ROI for your organization. At Continuant, our Adoption and Change Management (ACM) team is ready to assist you in successfully implementing Teams Phone throughout your entire organization.