The Continuant Blog

Continuant and Cisco: Infinitely Customizable and Scalable Roadmaps

What does it mean to be a Cisco Managed Services Partner? A Cisco...... Read More
Brenda Brooks

Continuant Managed Services: Ongoing Support for Next Generation Technology

Does your current IT team have the capacity to take your company...... Read More
Dustin Merryman

Smartnet Renewal Saving Your Business

Even at the best of times, things can go wrong. You may have a...... Read More
Brenda Brooks

55% of Communication is Unspoken: See the Face, Understand the Words

Video collaboration is proven to increase ROI all while providing...... Read More
Dustin Merryman

Cisco SD-WAN: The Ultimate Dashboard

Technology is evolving at an alarming rate. In response to this,...... Read More
Brenda Brooks

Cisco Webex Security in The Cloud

If I’ve said it once, I’ve said it a thousand times: security is...... Read More
Brenda Brooks

The ROI Case For Video Collaboration

What kind of return on investment can you expect with better video...... Read More
Dustin Merryman

Cisco HCS: The Advantages and Differences Between On-Prem Versus the Cloud

A Cisco HCS, or Hosted Collaboration Solution, is a...... Read More
Matthew Unzen

The Benefits of a Cisco Unified Call Manager

A Cisco Unified Call Manager (CUCM) is, as the name implies, a...... Read More
Brenda Brooks

Why Your IT Department will Fail at Phone Deployment and Migration to Microsoft Teams

Somewhere in your company lives a gaggle of nerds who oversee all...... Read More
Mike Hanks

Session Border Controllers Protecting your Cloud Solution

Security is very important. It’s the reason we lock our doors at...... Read More
Mike Hanks

Death by Meeting: Effective Video Conferencing to Bring Your Meetings to Life

In 2004, Patrick Lencioni published a business fable entitled,...... Read More
Dustin Merryman

Why You Should Hire a Unified Communications Integrator for your Transition

Moving is a part of life, but it can be a very stressful...... Read More
Mike Hanks

The End is Here: Microsoft Teams Replaces Skype for Business

Yes, it’s true. Microsoft Teams will replace Skype for Business....... Read More
Mike Hanks

Migrating to Microsoft Teams from a PBX

For years, maybe even decades at this point, you’ve relied on a...... Read More
Mike Hanks

Capex Versus Opex for Cloud Solutions

When moving forward with a hardware upgrade to a cloud solution,...... Read More
Mike Hanks

Why Choose Continuant’s Maintenance Advantage Plan

If you have an enterprise class voice system (particularly one you...... Read More
Bruce Shelby

Moving From A Legacy Phone System To Unified Communications

If you own a legacy system from Avaya, Nortel, Siemens or another...... Read More
Bruce Shelby

Team Collaboration: AV Tips for Taking Your Company Places in 2019

In the beginning, there was the cubicle.   Its resident wore...... Read More
David Ellis

What You Should Know Before You Go with Avaya Extended Support

First Consider All Your Options If you’re one of the many system...... Read More
Bruce Shelby

Avaya Support: When It Makes Sense to Work with the OEM and When It Doesn’t

In a previous blog, “Avaya System Owners at a Crossroads,” I...... Read More
Bruce Shelby

Avaya System Owners at a Crossroads

The Telecom Industry is Always Changing As my first job out of...... Read More
Bruce Shelby

Teams is Ready for You, but… Are You Ready for Teams?

After wandering in the proverbial desert of so-called unified...... Read More
Jon Shelby

How Crestron Mercury Systems Changed the Collaboration Experience

Modern meetings are full of delays.  How many times have you sat...... Read More
Dustin Merryman

10 Reasons Why Companies Are Moving from OEM Reps to Independent Telecom Agents

In our business, companies are increasingly choosing to get their...... Read More
Pat Halliday

Dear CFO: It’s Time to Get Your Head in the Clouds with UCaaS

In the business world today, SaaS (Software asa Service) or Cloud...... Read More
Mike Jorgensen

TEC Video Blog Episode 2: Microsoft Teams & Intelligent Communications

Sean Wilson, Intelligent Communications Architect at Microsoft,...... Read More
Continuant

Employee Profile: Allen Newton, Bridge Builder

For Allen Newton, Global Partner Manager at Continuant, it’s all...... Read More
Allen Newton

Continuant and Redding, California-based JCI Marketing Merger Announced

For Immediate Release June 11, 2018 Tacoma,...... Read More
Continuant

Enterprise Cloud Services Explained

... Read More
Continuant

Continuant, Ellis Pro Media Announce Merger

For Immediate Release June 5, 2018 Tacoma, Washington--Continuant...... Read More
Continuant

[Video] What Is Managed Carrier Services?

Full Transcript: We don't represent any one carrier... Read More
Pat Halliday

Retail AV Digital Signage Solutions

Full Transcript: Digital signage has become a staple for most...... Read More
Continuant

Video Collaboration For Business

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Continuant

TEC Video Blog Episode 1: Global Service & Delivery

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Jon Shelby

Where Do You Want to Go Today? A Roadmap for Moving to Intelligent Communications and Microsoft Teams

... Read More
Jon Shelby

Kari’s Law Act of 2017: Are Your MLTS Systems in Compliance?

... Read More
Scott Graham

Business Advantages of the Cloud

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Continuant

Moving Worldwide Business Communications to The Cloud

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Dion Hooks

Cloud Scalability Explained

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Continuant

Before You Ink the Deal: Questions to Ask Your Prospective UCaaS Provider

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Mike Hanks

SIP Managed Services From Continuant

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Mike Hanks

SIP Trunking, Unpacked: How to Make the Most of Your SIP Implementation

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Mike Hanks

New Dog, Old Tricks: Avaya Announces Another End of Manufacturer Support for CM6.3

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Bruce Shelby

[Video] How We Strive for a Superior Customer Experience

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Frank Young

[Video] Bruce Shelby's Message To Customers

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Bruce Shelby

Avaya and Nortel Customers: Why You Should Keep Cool and Stay the Course

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Phil Edholm

No Cause for Alarm: How Continuant Can Keep Your Nortel CS1000 Running Strong

... Read More
Bruce Shelby

A Date to Remember: Know When to Cancel Your Auto-Renewal Clause

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Bruce Shelby

Rhonda Parmiter Named Chief Customer Officer at Continuant

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Continuant

Bridge Over Troubled Waters: How Continuant Can Help You Save Your Avaya System

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Continuant

Farewell Toshiba America TSD

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Continuant

The Avaya OEM Cycle of Dependence

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Continuant

Tata Communications partners with Continuant to enhance digital cloud communication platforms

Alliance to offer Cisco solutions globally for enterprise customers... Read More
Continuant

3 Reasons to Move to the Cloud

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Mike Hanks

Continuant Customers: You Won’t Find a Better Cloud Solution!

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Bruce Shelby

Risky Business, Revisited – The Aftermath of Avaya’s Recent Chapter 11 Filing

Avaya's Chapter 11 Bankruptcy Aftermath In the blog post titled, “... Read More
Continuant

Providing Successful Managed Services Solutions

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Continuant

Choosing a Managed Services Provider: The ‘Goldilocks Factor’

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Phil Edholm

Continuant Named Among Top 20 Fastest Growing Employers

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Continuant

Caveat Emptor: Why Care About Avaya’s Financial Woes

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Bruce Shelby

Going for the Gold: Motivating High Performance in the Customer Service Center

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Rhonda Parmiter

Shelter from the Storm: How to Protect Your Systems When Severe Weather Hits

... Read More
Bob Kennedy

Moody’s Blues: Avaya’s Credit Rating Downgraded Again

... Read More
Scott Graham

When You're Haunted by Ancient Communications Systems That Don't Quite Talk with One Another: Who Ya Gonna Call?

... Read More
Bob Kennedy

Risky Business: 3 Reasons to Reconsider Upgrading Your Avaya System

... Read More
Scott Graham

A Cross-Generational Look at Utilizing Business Communications Technologies

... Read More
Shawn Jennison

MSPs Address Top Healthcare IT Concerns

... Read More
Continuant

How to Successfully Navigate UC Migration

... Read More
Continuant

Busting Common Managed Services Myths

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Mike Hanks

Enterprise Voice Tools: Hosted PBX vs. Onsite PBX

... Read More
Continuant

Spotlight on Cisco Contact Center for Healthcare

... Read More
Kati Sagawa

Is Skype for Business the Right Fit for Your Company?

... Read More
Bruce Shelby

3 Reasons to Avoid DIY Unified Communications

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Mike Hanks

The Risks Surrounding Outsourced Unified Communications

... Read More
Kati Sagawa

3 Ways to Redesign Your Business Communications System

... Read More
Bruce Shelby

Lessons from Bowie and Frey: Unified Communications Changes and The Long Run

... Read More
Jon Shelby

New Approach to Top 5 CIO Priorities

... Read More
Scott Graham

5 Critical Steps in a Unified Communications Migration

... Read More
Aldo Frebo

4 Technical and Business Assessments to Make Before a Unified Communications Migration

... Read More
Scott Graham

5 Common Communication Barriers in Businesses

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Mike Hanks

3 Key Healthcare Roles That Were Transformed with Unified Communications

... Read More
Mike Hanks

3 Ways to Combat the Challenges in Healthcare

... Read More
Mike Hanks

Why 90 Percent of Businesses May Be Moving to the Cloud by 2019

... Read More
Jon Shelby

A Change in IT Buying: Why Business Drivers Now Lead the Technology Decisions

... Read More
Jon Shelby

3 Simple Reasons that Businesses are Moving to Unified Communications

... Read More
Bruce Shelby

A Golden Year Calls for the Annual Golden Phone Awards

... Read More
Rhonda Parmiter

Continuant Announces New Service Offering to Streamline Network Monitoring

... Read More
Continuant

The 5 Questions You’ve Been Asking About the Internet of Things (And Their Answers)

... Read More
Rhonda Parmiter

People, Processes and Tools: The 3 strategic elements that keep a communications implementation from derailing

... Read More
Dion Hooks

Unified Communications: What Is It?

... Read More
Mike Hanks

Robots, Retina Scans, and Infrared Sensors: Hotels Go Hi-tech

... Read More
Rhonda Parmiter

“Anytime, Anywhere”: Transforming the Customer Experience with Mobility

... Read More
Rhonda Parmiter

Are You Stuck in an IT Bottleneck? Three Reasons to Outsource IT

... Read More
Rhonda Parmiter

How to Add Value to Your Business: Selecting a Managed Services Provider

... Read More
Mike Hanks

The 3 Big Myths about Video that are Stopping You from Creating an Authentic Communications Experience

... Read More
Rhonda Parmiter

When They Tell You the End Is Near: How You Can Save the Life of Your Avaya Systems

... Read More
Bruce Shelby

Can Remote Workers Really Be a Part of the Team?

... Read More
Rhonda Parmiter

Avaya Software Support: Who Needs It?

... Read More
Bruce Shelby

Lessons From the Storm

... Read More
Bob Kennedy

Avaya CM Off-Site Backup, Simplified

... Read More
Aldo Frebo

When Your Business is on the Line, Why Wait?

... Read More
Rhonda Parmiter

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