Connect Calling

Cloud-forward UC is calling with Teams Phone

Add voice capabilities to Microsoft Teams with our suite of Connect Calling Direct Routing solutions designed to meet your enterprise telephony needs.

Select your Teams Phone scenario:

We're ready to fully move to Teams Phone Whether you want to bring your own carrier or swap PSTNs, Connect Calling is a suite of enterprise-grade Teams Phone solutions for organizations ready to bring their telephony into the Teams fold. Connect Calling

We need a mix of Teams Phone and Legacy PBX

This solution is designed for those wanting to get more mileage out of mission-critical, on-prem PBX. Move remote employees and certain departments to Teams Phone while maintaining legacy PBX systems.

Hybrid Connect

We want to future-proof for Teams Phone

Cut cords with sunsetting POTS and PRI copper lines in favor of cloud-based PSTN connectivity via virtual SIP trunks. Moving to SIP now enables easy Teams Phone migration in the future.

Legacy Connect

The answer for enterprise

Direct Routing for Microsoft Teams

Organizations that use Microsoft Teams for messaging, meetings, and collaboration are unifying their communications environment through Teams Phone. The primary challenge for enterprises is that out-of-the-box Microsoft Calling Plans and Operator Connect are unable to meet their feature requirements and complex system configurations.

The good news? A flexible, scalable, and secure option is available with Direct Routing (DR) and DR as a Service (DRaaS). Get all the customization and control—from carrier choice to the pace of your cloud calling migration.

Learn more about Direct Routing

Explore Your Teams Calling Solution

Each offering is purpose-built to meet the unique needs of your voice environment. You can pick from one of Continuant's award-winning, carrier-grade cloud PSTN solutions or Bring Your Own Carrier (BYOC) to the migration party.

Continuant provides PSTN
Continuant provides E911 services
Teams Calling via Direct Routing
New DIDs or port DIDs to Continuant

Ready to give Teams a voice?

Experience the simplicity of calling with the power of Direct Routing—and enable your people to call from anywhere, on any device.

Feature-rich and future proof

To use Direct Routing with Teams, you need to set up new Session Border Controllers. Once these SBCs are connected to both Teams and your telephony infrastructure, you can use Teams to make and receive calls using your existing telephone numbers and phone system. You can also turn on features such as:

E911
Call forwarding
Voicemail
Call transfers
And connect analog devices

Check out this article to learn more about Session Border Controls and how we support their integration.

Read SBC article

Continuant Connect Calling Features

Our cloud platform as a service (CPaaS) supports the entire Microsoft Teams Calling lifecycle including migration, deployment, capacity management, support, analytics, and integration.

Geo-redundant
global network

Carrier-grade infrastructure

Enterprise-grade security and analytics

Available with Direct Routing as a Service

Hybrid Connect Calling

Upgrade to SIP and harness the power of Hybrid Calling, allowing your organization to unify communication channels over time. Easily transition PSTN connections while preserving valuable PBX expenditure - enabling UCaaS architecture on a timeline that suits your business goals.

Explore hybrid solution