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      connectai-graphic2

      AI VOICE AGENT 30 years managing hospital phone systems. Now we're answering them.

      ConnectAI handles scheduling, FAQs, and after-hours coverage — connected to your phone system and synced to your EHR in real time. Because voicemail isn't healthcare.

      Try Live Demo Let's Talk ConnectAI

      30+ yrs
      Supporting healthcare UC nationwide
      100's
      Hospitals & clinics on our infrastructure
      24hrs
      Every agent, tested daily.
      1
      Scheduling

      Your patients get an answer at 2am, not a voicemail.

      ConnectAI handles new patient scheduling, reschedules, and cancellations 24/7 — reading live availability straight from your EHR and writing confirmed appointments back in real time. No double-entry, no morning reconciliation, no slot conflicts.
      2
      After-hours coverage

      Friday at 6pm stops being a revenue leak.

      Most missed calls happen after hours — and most of them never come back. ConnectAI captures every one, schedules what it can, and routes anything urgent to the right on-call contact, with full transcript context attached.

      Learn more about after-hours capture →
      3-1-1
      FAQs & Routing

      Hours, insurance, directions — answered instantly.

      The questions that flood your front desk every day get handled automatically: hours, location, accepted insurance, parking, provider bios. Anything outside ConnectAI's scope transfers to your staff with full context, not a cold transfer.
       
      4-1
      CX Assurance

      Every agent, tested daily.

      ConnectAI goes further then tracking uptime: in partnership with Occam, we run daily automated testing on every deployed agent using Occam's Razor platform — validating conversational flows, call routing logic, escalation paths, and end-to-end call quality at pre-set frequencies. Real-time alerts fire the moment anything falls below threshold. You get a tested system, not just a monitored one.
      Live Demo

      Try our live demo now.
      Discover how transforms conversations.

      Call Riverside Family Clinic and talk to ConnectAI — the same AI voice agent handling real patient calls, live, right now.

      No sign-up required Live agent, not a recording Available 24/7
      1-236-802-0147

      Tap to call — Demo: Riverside Family Clinic, live.

      *North America only.

       

      ROI
      The revenue leak has a number now.

      Every abandoned call and missed appointment already has a dollar figure attached — most health systems just aren't tracking it against what AI costs to run.
       
      Calls No-shows
      $0.50–$2.00 — Cost per call, ConnectAI $200–$375 — Cost of a single no-show
      $4–$8 — Cost per call, live agent 28% — Reduction in no-shows from AI-driven scheduling

      ROI Calculator

      800
      505,000
      60%
      0%100%
      120
      01,000
      Annual savings estimate
      $0 – $0
      Call handling
      $0 – $0

      Cost saved by shifting calls from live agents to ConnectAI.

      ConnectAI — $0.50–$2.00/call Live agent — $4–$8/call
      No-show recovery
      $0 – $0

      Missed appointments recovered through automated reminders and rebooking.

      See your savings →
      * Estimates only — actual results vary by call volume, staffing, and payer mix.

      INTEGRATION

      Same phone system. Same EHR.
      Just smarter now.


      ConnectAI integrates with your current phone system — no rip & replace — and connects to your EHR via live API for full bidirectional scheduling and real-time write-back, with no middleware layer. Our team configures and owns the integration end-to-end.


      Continuant has operated unified communications infrastructure inside hundreds of hospitals and clinics for 30+ years. ConnectAI isn't a startup's first healthcare deployment — it inherits three decades of operational discipline.

      HIPAA-compliant by design
      PII removal on every call, encrypted handling end-to-end, BAA executed at signing.
       
      Real-time write-back
      Confirmed appointments land in your EHR in seconds — no manual entry, no nightly sync.
       
      We own the integration
      Configuration, testing, and go-live handled by Continuant's team — not your IT department.
       
      Daily testing — Occam Razor
      Every ConnectAI agent is tested daily via Occam's Razor — validating flows, routing, and escalation paths in real time.

       

      "Along with successfully implementing a complex Teams Calling solution install, my team has relied on Continuant to deploy over 100 Microsoft Teams Rooms. Continuant also provided managed services for Teams Calling and Teams Rooms. Account Management and Day 2 engineering have been a lifeline for my team to maximize our critical communication systems infrastructure."

      -Sean McNamara,
      Senior Unified Communications Architect | Parexel

      sean

       

      Built on three decades of healthcare Phone System experience — we're not just another AI voice demo.
      We were running unified communications inside hospitals a decade before "agentic AI" was a category.

      30+ years operating healthcare UC  ·  Continuant Healthcare Solutions

      GET STARTED

      Ready to see what ConnectAI looks like inside your organization?

      Tell us your bed count and we’ll walk you through what a deployment looks like for your specific size, existing UC setup, and EHR environment. No generic demo — a real conversation scoped to you.

      TALK TO OUR TEAM →           Download the brochure →

      self-activation-step1
      Implementation in weeks
      Most deployments go live in 2–4 weeks from signed agreement — not a fiscal quarter.
      self-activation-step2
      BAA at signing
      Business Associate Agreement executed at contract signing, same day. HIPAA compliance built in, not bolted on.
      self-activation-step3-1
      One team, end to end
      Continuant owns implementation, support, and infrastructure accountability. One call, one team — not a three-vendor escalation chain.
       

      Let's put
      on your phones.

      Tell us your bed count and we'll start with a real conversation,
      not a canned demo.