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Avaya PBX Maintenance & Migration

Keeping your Avaya systems running in today’s changing industry isn’t as easy as it once was. Where do you get parts in case of a system outage? Is your system approaching End of Manufacturer Support (EoMS)? What about Avaya's Extended Support Policy? Are there other support options outside of Avaya themselves Furthermore, how do you migrate to a new cloud solution while keeping both legacy and new systems covered during the process? Fortunately, our maintenance and support with Avaya systems can resolve all these problems.  

Avaya Extended Support : A Cycle of Dependence

When systems are designated EoMS by Avaya, you’ll either be forced to upgrade or continue with limited or “best-effort” support. Support for Avaya systems can thus be a vicious cycle, requiring patches to fix bugs and pushing upgrades that will only cause more. Continuant's Maintenance Advantage Plan provides world-class support for your Avaya systems, even after EoMS has been announced for your system and at a fraction of the cost. Best of all, you will never be pressured to upgrade.

Avaya Cycle of Dependance
Clean & Elegant
Fully Responsive

Continuant's Avaya Support Alternative

As a Third Party Maintenance provider we have both the experience and expertise to keep your Avaya PBX systems running post-EoMS or during your migration to the cloud. Over the course of 24 years we have partnered with 480+ companies including 25% of the Fortune 500, saving them an average of 30%.

Cost Savings 

On average, we save our customers 40% in maintenance costs.

Tier 3 Engineer Access 

24/7 access to incident management and TAC from our Tier 3 engineers.

24/7 Support 

Our US-based support teams are on standby, 24 hours a day, 365 days per year.

Industry-Leading SLA 

In case of a system outage, we’ll restore your system in record time.

No Required Software Support 

No need to pay for additional support for systems that still work.

Guaranteed parts availability 

We guarantee that we’ll have the right parts you’ll need, even for older systems.

Dedicated Support Team 

One single point of contact for your dedicated support team.

No Pressure To Upgrade

Our focus is on your needs and your timeline. We won’t pressure you to upgrade.

Helping you plan for a transition

While we will do everything we can to ensure your legacy system works as long as you wish, we’re also here for you whenever you’re ready to transition to the cloud.

We’ll be able to help you design a roadmap, manage the transition and deploy your new Microsoft Teams solution, ensuring that your users fully embrace this new way of working.

Migration from PBX to Teams TPM Roadmap

Partner Success Stories

These companies have entrusted Continuant with Maintenance of their Avaya Systems. 
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