Get top-tier PBX service and support at a fraction of the cost of manufacturer contracts. We'll work together to create a personalized SLA (service level agreement) that perfectly aligns with your telephony requirements and business objectives.
As a Third Party Maintenance provider, we have the experience and expertise to keep your Avaya PBX systems running post-EoMS (End of Manufacturer Support) or during your migration to the cloud. Over the course of 25 years, we've partnered with 480+ companies including 25% of the Fortune 500—saving them an average of 40% and delivering better service than the original manufacturer.
When systems are designated EoMS by Avaya, you’ll either be forced to upgrade or continue with limited or “best-effort” support. Support for Avaya systems can thus be a vicious cycle, requiring patches to fix bugs and pushing upgrades that will only cause more.
Continuant's Maintenance Advantage Plan (MAP) provides world-class support for your Avaya systems, even after EoMS has been announced for your system and at a fraction of the cost. Best of all, you will never be pressured to upgrade.
While we will do everything we can to ensure your legacy Avaya system works as long as you wish, we’re also here for you whenever you’re ready to transition to the cloud.
We’ll be able to help you design a roadmap, manage the transition and deploy your new Microsoft Teams solution, ensuring that your users fully embrace this new way of working.
What is a PBX?
Can my organization move to the Cloud and still use our existing Avaya equipment?
Absolutely! We design solutions that allow you to get the most mileage out of your on-prem Avaya PBX hardware while experiencing the benefits of a hybrid environment. Check it out!
What is the difference between Connect Hybrid Calling and Avaya MAP?
Avaya filed for bankruptcy — what now?
Avaya's recent headlines have no doubt caused a lot of worry for organizations with Avaya systems. Continuant we can provide world-class Avaya support to organizations wondering, “what now?”. See how we can help.
How much can we save with Avaya MAP?