- Our Process
If your goal is to maintain and extend the life of your Cisco systems, our Maintenance Advantage Plan is a great choice. In the event of an incident or outage, you can be confident you’ll get the help you need 24/7 — with no pressure to upgrade to the latest solution.
Ongoing real-time alarm monitoring and technical hotline support
Industry-leading Service Level Agreements with an optional guaranteed time to restore
A dedicated customer service team who know your business and work to ensure your systems operate at peak efficiency
A parts guarantee for even your oldest systems
Rapid onsite repair and parts replacement anywhere in the world
Access to Design Engineers and Solutions Architects who can help you plan with a vendor-neutral approach