- Our Process
If your goal is to extend the life of your Cisco systems and keep them maintained in a steady state, our Maintenance Advantage Plan is right for you. In the event of an outage or incident, you can be confident that you’ll get the help you need, 24 hours a day, 7 days a week, with no pressure to upgrade to the latest solution.
Ongoing real-time alarm monitoring and technical hotline support.
Industry-leading Service Level Agreements with an optional guaranteed time to restore.
A dedicated customer service team that knows your business and works with you to ensure that your systems operate at peak efficiency.
A parts guarantee for even your oldest systems.
Rapid onsite repair and parts replacement anywhere in the world.
Access to Design Engineers and Solutions Architects that can help you plan, with a vendor-neutral approach.