CSO to CTO: A Personal Recommendation

Avaya System Support: Yesterday, Today, and What's Next.

bruce-circleWith three decades of experience in the telecom industry, we asked Bruce Shelby, Co-Founder and Chief Sales Officer of Continuant, to share his thoughts regarding Avaya maintenance and support. 


Avaya no longer writes patches for systems that are EoMS, so an Avaya software support contract is unnecessary, and likely drops to the level of useless."


“OEM Cycle of dependence - the continual purchase of expensive system upgrades that provide no useful enhancements relative to the particular Avaya system owner’s needs”


“The previous decade was the 'Decade of Cisco”. The ensuing decade will be the “Decade of Microsoft'.” 

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