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How Crestron Mercury Systems Changed the Collaboration Experience

How Crestron Mercury Systems Changed the Collaboration Experience

Dustin Merryman
August 1, 2018

Modern meetings are full of delays. How many times have you sat in a conference room waiting for a session to start while someone struggles with technology? Who among us hasn’t experienced the frustration of delays, bad sound, or general technical difficulties?

According to a productivity article at the Office report, poor quality video and sound is one of the biggest drains on an organization’s productivity. An average of "25 percent of meetings are delayed due to technical and/or user issues.”

The ideal meeting room technology is a single, one-touch, unified solution. However, most conference rooms today include several pieces of technology poorly integrated with one another. These include USB speakerphones, conference phones, flat panel displays, laptops, or desktops running various meeting applications.

This setup causes users to waste time switching between applications. The technology problems that arise also create negative user experiences.

Improving Meetings with Crestron AV Solutions

AV Solutions Crestron

Crestron developed the Mercury specifically to address the common and persistent technical problems found in a typical meeting room. It's the only UC and AV all-in-one tabletop solution.

Mercury combines all the must-have conferencing and collaboration tools in one simple and effective console. This console is powerful enough to be used in any meeting space and securely connects to an enterprise network. It also has a built-in Crestron AirMedia® gateway. This enables a secure wireless presentation on the room display from a laptop, smartphone, or tablet. You can also connect directly via HDMI.

Calling is enabled in the Mercury, which supports carriers such as Avaya, Cisco, and Mitel. As for UC, it supports just about every application you have today and may need tomorrow. It even runs one-touch join meetings with native software such as Zoom and Microsoft Teams.

How Crestron Mercury Supported Systems Graphic

Precise speakers and microphones provide a crisp clear sound on both ends of a call. Bluetooth audio allows you to pair mobile devices. The built-in full open SIP conference phone can also make calls through your organization's phone system. 

Overall, Crestron Mercury transforms your spaces into a modern conferencing environment. Integrate it with your scheduling infrastructure and your VOIP system to take full advantage of its video-sharing capabilities.

Continuant's Services with Crestron Technology

How Crestron Mercury Aerial huddle space

The price of video collaboration solutions has gone down significantly since they were first introduced years ago. Advancements in technology have made unified communication platforms and AV equipment available to the masses. These solutions are now designed, implemented, and proactively managed for education, healthcare, and government organizations. Some small to medium businesses use them as well.

At Continuant, we help organizations get the most out their UC and AV technology. We’ve partnered with Crestron® to change the collaboration experience and create a “smarter workplace.”

We offer competitive pricing and a full suite of managed services. As a Microsoft partner, we'll also help you fully integrate Microsoft Teams into your Crestron Mercury devices. We'll design, deploy, and manage a Teams Rooms solution to create a consistent meeting experience throughout your organization.

Ready to improve your video collaboration with new Crestron technology? Schedule a call with one of our AV experts.

Talk To an AV Expert

* Editor's Note: This article was originally published in August 2018 and has been revamped and updated for accuracy and comprehensiveness.

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