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When it comes to business communications, finding the “right size” for systems and services is important to get the most out of them. When an organization uses Avaya systems, contract renewals for Avaya subscriptions, such as the near infinite access granting, Support Advantage plan, present the perfect opportunity to streamline costs by rightsizing your agreements and licenses.
Businesses grow and change with time, as do their communications needs. They often outgrow features and plans that were once critical to maintaining their systems. The problem comes when these organizations renew their subscriptions and Support Advantage plans without considering what they actually need. 
One of the biggest downsides to doing this is getting stuck paying for features and services your organization no longer uses. It also leads to overlooking support gaps and underutilizing certain features that haven’t been properly optimized.
Rightsizing Avaya systems helps ensure you get exactly what you need, get the most out of your investment, and keep your environment running at peak efficiency.
At Continuant, we leverage 28 years of Avaya expertise to help organizations get the maintenance and support they need for both legacy systems and modern solutions. Our goal is to help you reduce costs, increase coverage, and keep your support options open.
Here are some of the ways Continuant’s right-sizing services benefit our customers.
Our teams of engineers have years and years of experience offering support for Avaya solutions. As an unbiased third party, we can enhance your environment while also making sure you aren’t paying for more than you need.
We’ll analyze your Support Advantage plan and make sure it’s what your business needs. On top of that, we’ll consolidate licenses, features, and systems to make sure you don’t overpay.
Continuant’s industry-leading Avaya system support is built on decades of experience with a wide variety of systems. When you work with us, you’re not just getting a typical maintenance provider—you’re partnering with a team that understands Avaya technology inside and out.
Our third-party support includes proactive maintenance from our US-based global service desk. We’re able to resolve issues anywhere in the world, oftentimes before they even arise.
We also handle update management. We’ll never demand that your system be updated or upgraded
Our customers get the benefits of support from us as well as Avaya. It’s a combination of high-level manufacturer support with Avaya’s Support Advantage plan and our global service desk. This ensures redundancy in support, faster response time, and a broader range of expertise at your disposal.
Best of all, this support comes at a lower cost than a Support Advantage plan on its own. It also comes with our customer-centric approach, which helps tailor solutions to your organization to find the right size.
When the time comes again to renew your Avaya subscriptions and Support Advantage Plan, having a partner like Continuant alongside you will help you get the most out of your support while keeping costs low and efficiency high.
If your organization is looking to move from a PBX to cloud voice, the right option may be our month-to-month support. A short-term contract can stabilize your PBX during your cloud migration without breaking the bank committing to long-term contract.
Even if you don’t need our full suite of support, our quotes can help you negotiate a better contract. We’ll make sure you get low costs, flexible terms, and even additional service seven if you choose to partner with someone else.
Our 28 years of experience in the world of Avaya make us uniquely equipped to handle both legacy and modern Avaya solutions, from PBXs to UCaaS. We’ll help you right-size your environment with our expert services.
Call us today to get started.
