When you begin working with Continuant for Nortel Maintenance and Support, our first order of business is to visit your site, inventory your equipment, and record all relevant details such as make, model, configuration, authentication, and environment. We will perform the initial preventative maintenance, secure your system, set up remote access capabilities, and initiate alarming to our Network Operations Center (NOC).
A key benefit of working with Continuant: For all alarms, our NOC instantly notifies our manufacturer-certified engineers, who will immediately call the alarming device and begin to resolve the problem.
While we can extend the life of your Nortel system, Continuant is ready to help you plan for and implement a UC solution when the time is right for you.
Transitioning from a Nortel, or Avaya Blue, system is made simple with Continuant. Our Nortel engineers will work with you to plan and execute a technology transition strategy that will provide your enterprise with the benefits of a Unified Communications solution. Our UC solutions are always focused on achieving your business outcomes, allowing you to take your business to the next level.