How Continuant Delivers Superior Siemens Service for Northwest Superstore Chain
“What’s on your list today? You’ll find it at Fred Meyer.”
For Pacific Northwest residents, this catchy advertising jingle illustrates the phenomenal success of a homegrown chain of superstores that pioneered the concept of one-stop shopping for cost-conscious consumers.
Founded in 1922 by its namesake, Fred G. Meyer—who started by selling cherries at a roadside stand in Brooklyn, New York—the company is now part of Cincinnati-based grocery giant, The Kroger Company, following its 1998 merger with Kroger.
The Kroger Company is the third-largest grocery retailer in the world and the largest by revenue in the United States ($109.83 billion).
While the two companies are standardizing their processes, the original Fred Meyer stores still operate under the Fred Meyer brand in the Pacific Northwest states of Oregon, Washington, Idaho, and Alaska.
Today, Continuant provides 24×7 support for all 132 of Fred Meyer’s stores and its three distribution centers. Continuant currently maintains the giant retailer’s 30-year-old Siemens systems, protecting Freddy’s significant investment until the company completes an eventual migration to a Cisco platform.
Clearly, when excellence in service was on Fred Meyer’s “list,” they found it at Continuant.