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Keeping Your Siemens/Unify Systems Running 
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A lot has changed in the communications industry in the past 20 years. One thing that hasn’t, however, is Continuant’s manufacturer-certified expertise with Siemens/Unify phone systems. As your partner, we offer expert support for voice, messaging, and contact centers on your legacy system.   

World Class Maintenance & Support 
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If your goal is to extend the life of your Siemens/Unify systems and keep them maintained at a steady state, our Maintenance Advantage Plan is right for you. In the event of an outage or incident, you can be confident that you’ll get the help you need, 24 hours a day, 7 days a week, with no pressure to upgrade to the latest solution.  


The Continuant Support Promise:
We’re here for you, and that means we can offer: 

 

Monitoring & Support 

Ongoing real-time alarm monitoring and technical hotline support. 

Guaranteed Resolution 

Industry-leading Service Level Agreements with an optional guaranteed time to restore.

Your Continuant Team 

A dedicated customer service team that knows your business, and works with you to ensure that your systems operate at peak efficiency. 

Guaranteed Parts Availability 

A parts guarantee for even your oldest systems. 

Rapid Replacements  

Rapid onsite repair and parts replacement anywhere in the world. 

Plan the Future 

Access to Design Engineers and Solutions Architects that can help you plan, with a vendor-neutral approach. 

Our Aid in Your Transition
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While we will keep your Siemens/Unify system running as long as you choose, we’ll also be on hand to help you transition to a new solution when the time is right. We’ll consult with you to determine when you’re ready to make the transition, and then help design a unified communications and collaboration solution that makes sense for your organization and will help you achieve your goals.  

Learn more about Design →

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Success Stories

Our clients know they can trust in our excellent service. 

Continuant has played an integral role in removing Cardinal’s dependency on its Siemens systems.

Cardinal Health Inc.

With a provider pushing hard for an upgrade, Berklee needed a partner that could give them the right kind of support without also pushing its own agenda.

Berklee College of Music

Though it was no easy task, Continuant has managed support for all 135 locations, keeping a 30-year-old phone systems alive and protecting the Kroger company’s investment as it plans its transition to Cisco.

Kroger

With Continuant’s help, Bayer’s 58 systems in more than 20 different states across the country lived long enough to see the end of the transition.

Bayer Corporation

Want to learn more about our Siemens/Unify PBX Support services?

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