How This Consultant Consults and Manages its Communications
Background
NYK refers to several different groups all congregating under the same umbrella. NYK Business Systems America refers specifically to a company that sells management consultant services and can be considered the IT wing of the NYK group in America. When it needed consultation on its communication systems, NYK looked to another group for help.
The solution
Microsoft Teams Direct Routing solution
The challenge
Old communication solution unable to meet global demands
The story
NYK Business Systems may operate primarily in the United States, but its parent company's headquarters is in Tokyo, Japan. With such a widespread reach, it needed the best communication and collaboration solution the industry had to offer.
In partnership with Tata Communications Ltd. (TCL), Continuant helped NYK deploy a Microsoft Teams Direct Routing solution.
This allowed the company to use Teams for its messaging, meetings, and video collaboration while still being able to make, rout, and record calls through Teams with its existing voice system. A simple gateway deployment means any existing SIP trunks can be easily and securely connected to the Teams platform.
Even a company as large and widespread as NYK can rely on Continuant and TCL to help take its communication to the next level.
Communication and collaboration is at the core of your organization. With Continuant’s UC and AV solutions, you’re one step closer to better business outcomes. Discover how your technology stacks up with a 30-minute assessment today.
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