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NYK Business Systems may operate primarily in the United States, but its parent company's headquarters is in Tokyo, Japan. With such a widespread reach, it needed the best communication and collaboration solution the industry had to offer.
In partnership with Tata Communications Ltd. (TCL), Continuant helped NYK deploy a Microsoft Teams Direct Routing solution.
This allowed the company to use Teams for its messaging, meetings, and video collaboration while still being able to make, rout, and record calls through Teams with its existing voice system. A simple gateway deployment means any existing SIP trunks can be easily and securely connected to the Teams platform.
Even a company as large and widespread as NYK can rely on Continuant and TCL to help take its communication to the next level.