World Class Maintenance and Support 

If your goal is to maintain and extend the life of your Nortel systems, our Maintenance Advantage Plan is a great choice. In the event of an incident or outage, you can be confident you’ll get the help you need 24/7 — with no pressure to upgrade to the latest solution. 

The Continuant Support Promise:
We’re here for you. We provide:

Monitoring and Support 

Ongoing real-time alarm monitoring and technical hotline support

Guaranteed Resolution 

Industry-leading Service Level Agreements with an optional guaranteed time to restore

Your Continuant Team 

A dedicated customer service team who knows your business and works with you to ensure your systems operate at peak efficiency

Guaranteed Parts Availability

A parts guarantee for even your oldest systems

Rapid Replacements  

Rapid onsite repair and parts replacement anywhere in the world 

Plan the Future 

Access to Design Engineers and Solutions Architects that can help you plan with a vendor-neutral approach