- Our Process
If your goal is to maintain and extend the life of your Nortel systems, our Maintenance Advantage Plan is a great choice. In the event of an incident or outage, you can be confident you’ll get the help you need 24/7 — with no pressure to upgrade to the latest solution.
Ongoing real-time alarm monitoring and technical hotline support
Industry-leading Service Level Agreements with an optional guaranteed time to restore
A dedicated customer service team who knows your business and works with you to ensure your systems operate at peak efficiency
A parts guarantee for even your oldest systems
Rapid onsite repair and parts replacement anywhere in the world
Access to Design Engineers and Solutions Architects that can help you plan with a vendor-neutral approach
Continuant can extend the life of your Nortel system and also design and implement a new unified communication and collaboration solution for your organization. Our engineers will help develop a transition strategy to meet and exceed your business goals. A new collaboration solution can be a significant change. We will make sure you are pleased with your investment.
With the ability to provide on-site and remote support for all systems from each of is three vendors, 3M can rely on Continuant to save them time, money, and energy by being a single point of contact for every location.
When HCA and Continuant first came together, Continuant supported the healthcare company’s Nortel systems and augmented its staff with an on-site technician.
Not only does this City look to Continuant to help maintain its legacy Nortel equipment and extend the life of a capital expenditure, it also takes advantage of Continuant's engineering expertise for other projects.