Over 70 percent of Continuant employees work in customer support service positions
The average time to reach a live person when calling Continuant is 5 seconds
Managing Complex UC Infrastructure
UC infrastructure built from multiple manufacturer systems often requires unique full-lifecycle support services.
UC Support on Your Terms
Continuant’s flexible portfolio of support services helps you achieve your business outcomes by including only the UC services you need—for the users who need it—into your managed services agreement.
From threat monitoring and analysis to delivering real-time monitoring, correlation, and expert analysis of security activity across the UC environment, Continuant helps you rest easy. Real-time monitoring includes 24/7 expert identification and response to known and emerging threats in addition to notifications of threats, incidents, and significant anomalous behavior.
Continuant will collect, correlate, analyze and report on firewall, network, web, email, wireless and webserver protection.
Continuant provides on-site or off-site resources in staffing, including:
- Systems Administrator
- Tiered Engineer
- Project Manager
Staffing solutions are customized to meet your unique needs, whether long term augmentation or short term coverage for vacation or projects are required.
Backup and Recovery
We provide weekly or monthly backups with secure storage, performed onsite or remotely, depending on your business’ needs.