- Our Process
What makes us capable of delivering the kind of service that your business needs? Our people. Over the years, we’ve put together a team of passionate, talented, and helpful individuals who know that when you win, they win. They’re committed to delivering a customer experience unlike anything you’ve experienced yet.
From design and deployment to management, our team will make sure that our solutions and services save you time and money and allow you to work at maximum effectiveness in the days and years to come.
With ACM, we’ll guide you and your users through a journey of maximum adoption and acceptance of your new solution.
Transform your collaboration environment with a detailed plan to move from today’s solution to tomorrow’s.
Our deployment methodology ensures every promise is backed with a proven process, guaranteeing that you have clarity and peace of mind throughout the journey.
With Continuant’s Managed Service offerings, we’ll act as an extension of your business and ensure your environment is on a path of continuous improvement.
There’s a better option available for PBX maintenance and support. Our packages offer advanced monitoring, industry-leading SLAs, and 24/7 service for your PBX environment.
Studies have shown that when companies prioritize effective change management, they will be six times more likely to meet or exceed business objectives. As you navigate this transformation journey, your users must be set up to adopt your new solution fully. The success of their adoption will determine the success of your investment. Continuant’s Adoption & Change Management team is here to equip you with the tools necessary to meet your goals and set your users up for success.
Our specialty is facilitating modern workplace transformation. The first critical element in this transformation is creating a roadmap to get your company from where it is today to the business objectives you have in mind for the future. Our team of solutions architects with decades of experience will work with you to design a solution tailor-made for your organization and a deployment timeline that is catered to your needs.
The Continuant deployment process is designed to instill confidence and clarity in our clients from start to finish. As our engineers work behind the scenes to execute the transition, your project manager will work directly with you, facilitating this deployment in partnership with your company. With our ITIL-aligned delivery methodology, we’ll ensure that every detail is accounted for and deployed on time and on budget.
With Continuant's Managed Services, we help your IT department focus on your core business by managing your collaboration environment for you. We’ll partner with you to keep your systems running, freeing up your staff to focus on other tasks and increasing your return on investment. Whether you need managed services for your Microsoft, Cisco, or AV environment, our world class team will make sure you get the most out of it.
For your PBX systems, our offer is freedom. Most OEMs make their support to you contingent on a never-ending chain of upgrades. Even then, after investing significant time and money, they often serve you with the ever-looming End of Life notice. At Continuant, we will never force you to upgrade. For however long you choose to keep your legacy system running, we’ll make it work optimally. When you’re ready to make the migration to the cloud with a new collaboration platform, we’ll be there to guide you each step of the way.