- Our Process
Given Avaya’s uncertain future, many companies—often coming off long-term contracts with Avaya Direct—have begun to look for solutions that will allow them to keep both their legacy and current Avaya systems working well while they determine what their long-term strategy and solution will be.
Until Avaya’s bankruptcy announcement, some IT decision-makers told us that, while they knew they were paying too much for poor service with Avaya, it was simply too much hassle to switch.
Avaya’s bankruptcy has changed everything. Now, many of the IT decision-makers who said it was too much “hassle” to switch maintenance and support providers have contacted our extraordinary team at Continuant. We’re more than happy to toss them a lifeline.
Today, some 70 companies on the Fortune 500 list have turned to Continuant to maintain and support systems from several OEMs—most frequently Avaya. In some cases, we are also working with these same companies to plan an orderly transition to Unified Communications. Continuant can design a UCaaS solution based on Cisco’s or Microsoft’s UC platform.
Continuant offers the highest standard of Avaya system service and technical support. In fact, we have already helped many of our maintenance and support customers bridge to Cisco UC successfully, including Fortune 500 companies like Levi Strauss & Co., Bayer, Lyondell Chemical, Dana Corporation, and Sysco Foods, along with Shriners Hospitals for Children, and Univision. Many of our other customers are planning a UC migration and currently benefit from our help during the transition. These customers include Fortune 500 companies such as 3M, Archer Daniels Midland, and Merck.
With Avaya’s future up in the air, we hope you will keep your feet on the ground by working with Continuant. We’re always here for you.