The story

Most recently, Forbes magazine ranked UGA #23 in its top public universities list, with U.S. News and World Report ranking the school #16 on its “Best Public Universities” list.

As a public Land Grant, Regional Sun Grant, National Sea Grant, and National Space Grant research university, UGA embraces the motto, “To learn, to serve, and to inquire into the nature of things.”

When it came to its Avaya system, this University thought for certain that it could manage everything on its own. This proved true to an extent, but UGA soon found that it wasn’t very efficient. It wanted to migrate to a new UC solution, but didn’t have the proper guidance it needed to do so. Worse yet, the University needed access to tier 3 engineers to help take the burden of troubleshooting off its own staff.