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Pioneering a NOC Video Wall for the Healthcare Giant of the West 


Many years ago, the Sisters of Providence and the Sisters of St. Joseph of Orange went out into the wild west to provide healthcare and social services for people struggling to make a living in the rugged frontier. To this very day, Providence St. Joseph's Healthcare provides pioneering solutions to patients all over the Western United States, from Southern California to Alaska.  


The Challenge

  • 50 hospitals and 1,085 clinics needing a global view of operations 
  • Inflexible solution with multi output cards mirroring computers to different displays 
  • Could not display needed information on video wall 

The Solution

  • 24/7 support for video walls 
  • Fully functional Christie video wall solution 
  • “Node-based” pheonix system with high levels of flexibility and expandability 
  • Ability to display any information on any screen with Pheonix Control Room system 

The Story  

Throughout its diverse operations, religious and secular alike, the mission remains the same: pioneer a new century of healthcare and make the world a better place, particularly for the poor and vulnerable. Its 50 hospitals and 1,085 clinics have served more than 5 million unique patients in the Western United States. On top of that, Providence is also dedicated to developing affordable and stable housing for its patients, all in pursuit of a radical goal to end homelessness. 

With time and resources dedicated to furthering its noble goals, Providence made do with a primitive display solution to display names of patients and donors and  provide wayfinding for guests. Multi output cards wired several TV screens to a computer, with the computer’s display then being mirrored on all of them. While functional, this system wasn’t at all flexible. The displays proved difficult to read, and Providence struggled to get the information it needed on the right screens. What it needed was a more advanced system with easy to read displays that could be scaled to fit its needs. For now, however, it would only use such a system in two locations. 

Providence soon began a conversation with Continuant, a company which proposed a Christie AV solutionChristie solutions are designed to allow information to flow quickly and easily from a control point to any number of screens. These solutions work well with both single and multi-room systems. Compact, cost-effective, and highly scalable, it provides the sort of seamless access that any large healthcare organization would need.  

With Christie LCD displays and a Christie Pheonix Video Wall System, Providence can now put readable information across its video wall canvas. Though the hardware is only in two central locations in Renton, Washington and Las Vegas, Nevada, the system monitors the network environment for the entire organization.  

Along with designing this video wall solution, Continuant has been providing 24/7 support for it since its deployment. What was once an inflexible, basic system has become a highly replicable and scalable one. With Continuant’s help, this Healthcare pioneer can continue onward into a bright future. 

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