Continuant Brings Reinforcements for this School’s Migration from Avaya to Cisco
Background
This school’s notable alumni include Conrad Hilton, founder of the hotel chain that bears his name; movie actor, Owen Wilson; ABC News Anchor Sam Donaldson; and Dallas Cowboys Hall of Fame quarterback, Roger Staubach—among others. Its name is New Mexico Military Institute.
The solution
Support for legacy system
Campus wide support for updated voice and data systems
Access to Hardware replacements
Managed services for Cisco solution
The challenge
Inadequate support for voice systems
900+ studentsto keep in contact with
Outdated technology needing replacements
Lack of insight and knowledge regardingtransition
The story
Its motto, “Duty, Honor, and Achievement,” has stood the test of time—through two World Wars, where the school prepared hundreds of military officers to serve with honor, including WWII Medal of Honor recipient, John C. Morgan. Today, the New Mexico Military Institute (NMMI) continues its time-honored tradition of educating men and women—referred to as “cadets”—on its scenic 300-acre campus in Roswell, New Mexico. Today, NMMI holds the distinction of being listed on the National Register of Historic Places.
Founded in 1891, this land-grant institution is the only state-supported co-ed college preparatory military boarding high school, and one of only nine military junior colleges in the United States. Through NMMI’s Army ROTC program, approximately 30 cadets receive commissions as US Army 2nd Lieutenants; in addition, every year, approximately 100 cadets go on to attend one of the five main US service academies.
As an educational institution, NMMI has long been committed to keeping in touch with its 900+ students and their families as well as its faculty and the broader community. For quite some time, it did this with a legacy system as most colleges would have, but it didn’t take long for it to realize that something wasn’t working.
The support NMMI got for its legacy systems was simply inadequate. It was so bad, in fact, that the school severed ties with its initial provider all the way back in 2007. Even around that time, NMMI realized that it needed not only better support, but better equipment as well.
Continuant had both of those things to offer. At first, Continuant provided maintenance for NMMI’s legacy system, working with the school over time to replace it with a new (for the time) Cisco voice and data system. Since then, Continuant has provided managed services for Cisco, allowing the school to leverage its expertise in everything from voice to unified communications.
With its already small IT team spread thin throughout the school, NMMI can rest easy knowing that when it comes to Cisco, Continuant can bring reinforcements.
Communication and collaboration is at the core of your organization. With Continuant’s UC and AV solutions, you’re one step closer to better business outcomes. Discover how your technology stacks up with a 30-minute assessment today.
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