The story

McClatchy has been producing newspapers for longer than 19 states have been in the union. Unfortunately, times haven’t been kind to producers of print media.

The newspaper producers at McClatchy have relied on an Avaya phone system at more than thirty locations for decades. Without necessary expertise and nationwide support, when the phones stopped working all of McClatchy felt it.

Augmenting McClatchy’s staff with system experts, Continuant provided 24/7 maintenance and support for McClatchy, including incident management and parts replacement, in more than thirty locations. Continuant has also been indispensable in moving hardware to and from disparate locations and providing savings for McClatchy during changing times.