How a New Solution put the Wind in this Air Compressor Seller’s Sails
Background
Gardner Denver is an organization based in Milwaukee, WI that specializes in the production and sale of air compressors and vacuum pumps. During the 2020 COVID crisis, this company made a name for itself by developing low pressure solutions for vital ventilators. When it came to Gardner Denver’s vital communications, the pressure to change wasn’t low at all.
The solution
Full migration to Teams Direct Routing solution
The challenge
6,000 users on Avaya PBX system
The story
Six thousand users have relied on Gardner Denver’s Avaya PBX system for quite some time. In recent years, however, the Avaya system began to show its age, failing to meet Gardner Denver’s collaboration needs. What Gardner Denver needed was a new solution that would allow it to leverage new collaboration capabilities while still allowing it to connect to the system it had used for so long.
Continuant, in partnership with Tata Communications Ltd. (TCL), came on to deploy a Microsoft Teams Direct Routing solution for Gardner Denver.
With this solution in place, Gardner Denver could utilize all the features of Teams while still making PSTN calls with its existing voice system. When the migration process is complete, all 6,000 users will be able to effectively use this Teams system.
With help from Continuant and TCL, Gardner Denver can alleviate any pressure its old communication systems may have made it feel.
Communication and collaboration is at the core of your organization. With Continuant’s UC and AV solutions, you’re one step closer to better business outcomes. Discover how your technology stacks up with a 30-minute assessment today.
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