- Our Process
As your ongoing partner for your contact center solution, our role is to ensure that your users are set up for success. Leveraging our valued partnership with Five9, we’ll take a consultative approach to the contact center environment. The Continuant team will help you to make strategic decisions, manage changes, and optimize usage of your solution as time goes on.
Are you ready to deploy a Five9 contact center? We’ll be able to help you transition and get the most out of it. From deployment to full operability, we’ll be right by your side ready to help any time of day.
To get the most out of your contact center, your users will need to be ready. Fortunately, onboarding workshops are a part of our process. We’ll make sure your agents are optimized for the solution so you can get as much from your investment as possible.
Speedy and scalable, Five9 boasts state of the art technology for its solutions. The system can host any number of inbound and outbound calls, staying secure all the while.
When it comes to providing cloud-based technology and an innovative contact center experience, Five9 has been rightly given a premier spot on Gartner’s Magic Quadrant and ranked among the fastest-growing companies in America.
Five9 contact centers can be integrated with modern collaboration solutions to leverage its features. An agent can use this to consult or conference in an expert while on the phone with a customer.
Entirely in the cloud, Five9 contact centers eliminate the hassle and upkeep of on-premise solutions while retaining all the capabilities and more.