Woman on a call in a Contact Center

Five9 Contact Center 
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A Five9 contact center promises an omni-engagement experience. With this, your agents have more resources and capabilities at their fingertips than ever before, and your customers will enjoy the kind of VIP-level support you’ve always hoped to provide for them. From voice to email to social media, all avenues of engagement are visible on one panel in real-time, So you are equipped to deliver a premium support experience. 

Managed Services for your Contact Center Environment
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As your ongoing partner for your contact center solution, our role is to ensure that your users are set up for success. Leveraging our valued partnership with Five9, we’ll take a consultative approach to the contact center environment. The Continuant team will help you to make strategic decisions, manage changes, and optimize usage of your solution as time goes on.   

Contact Center Managed Services Team

Agent Readiness & Onboarding
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Are you ready to deploy a Five9 contact center? We’ll be able to help you transition and get the most out of it. From deployment to full operability, we’ll be right by your side ready to help any time of day.  

To get the most out of your contact center, your users will need to be ready. Fortunately, onboarding workshops are a part of our process. We’ll make sure your agents are optimized for the solution so you can get as much from your investment as possible. 

Contact Center Team

Rising Star Award

Awarded to Continuant, a FIve9 partner that experienced
momentum and growth in its Five9 solution in 2019.
 

Five9 Rising Star 2019

Why We Choose Five9 

Reliability

Speedy and scalable, Five9 boasts state of the art technology for its solutions. The system can host any number of inbound and outbound calls, staying secure all the while. 

Industry Leadership

When it comes to providing cloud-based technology and an innovative contact center experience, Five9 has been rightly given a premier spot on Gartner’s Magic Quadrant and ranked among the fastest-growing companies in America. 

Collaboration Integration 

Five9 contact centers can be integrated with modern collaboration solutions to leverage its features. An agent can use this to consult or conference in an expert while on the phone with a customer. 

Cloud Platform

Entirely in the cloud, Five9 contact centers eliminate the hassle and upkeep of on-premise solutions while retaining all the capabilities and more. 

Ready to take your contact center to the next level?

Schedule a Discovery call and find out for yourself why Five9 gave us the "Rising Star" Award.
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