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Enterprise Cloud Services

Design. Deliver. Manage. These three words capture what is unique and powerful about Continuant’s approach to working with enterprise customers as they transition from PBX voice systems to one of the many cloud options available. First, we design a solution that takes into consideration the needs and goals of the business. Then, we deliver that solution, with a unique ability to monitor quality from the endpoint to the data center. And finally, we manage the systems, leaving enterprise customers free to do what they do best.

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SCALABLE
Scalable

Cloud solutions designed to grow with your business.

Seamless
SEAMLESS

Support for your voice, video, messaging, and more.

24/7 SUPPORT
24/7 SUPPORT

Real time infrastructure management around the clock.

Benefits

Flexible Deployment

Choose to purchase as an operational or capital expense with options to lease, rent, or buy.

Efficient Cost of Ownership

Fully managed collaboration components allow you to refocus your technical staff on other strategic initiatives.

Manage Complexity

We offer maintenance and integration, and a globally connected QoS-enabled network. Our tools include the latest Cisco and Microsoft Collaboration Suites and integration to WebEx, Spark, Office 365, and Microsoft Teams.

Global Service Desk

Enterprise Cloud Services
Wherever you are in the world, Continuant is there for you. Our customers benefit from having access to a fully staffed Global Service Desk that is available 24 hours a day, 7 days a week. The Global Service Desk operates under ITIL process methodology, and offers the latest IT Pro Tools—all delivered to Continuant’s exacting customer service guidelines.

PBX Voice Transformation

Finding the right cloud solution can be a daunting task. Continuant’s Design and Implementation Team will work with you to build a dedicated cloud solution that is scalable, designed to grow with your business, and is right for you. You can start with a single site and grow to a global footprint with unlimited users.

Continuant Managed Services (CMS) and the Cloud

Brenda Brooks
Brenda Brooks, Strategic Account Manager

Continuant’s Managed Services helps businesses effectively manage their collaboration solutions. We work with our customers to ensure that the collaboration solution they select is managed for the highest availability, performance, and optimization. The biggest benefit to you? Peace of mind that comes from knowing there will always be a real person dedicated to your business, a single point of contact whose job it is to understand your business and trouble-shoot any issues that arise. As needed, Continuant also offers regular service reviews, ensuring that all systems are optimized and working the way they should.

Continuant is staffed 24 hours a day, 7 days a week to manage your infrastructure. If issues arise, we quickly diagnose and fix the problem using our real-time event management tools. We provide on-going business reviews designed to proactively maximize your cloud investment, saving time, money, and improving performance.

Tata Communications

To provide global network connectivity, Continuant has entered into a strategic partnership with market leader, Tata Communications.

Tata Communications

“Looking across the range of UCaaS providers the field narrows rather quickly. Of the very few who make the cut one provider really stands out: Tata Communications.” –UCStrategies.com

Tata Communications partners with Continuant to enhance digital cloud communication platforms.

 

Read the official press release

 

Tata Communications

Cisco Dedicated Collaboration Solutions

Fully Managed and Monitored

Dedicated for Each Customer

Video Solutions and TelePresence Integration

Spark Hybrid Services

ITIL Service Lifecycle Model

Global Service Desk & Single Point of Contact

Bundled Service Requests

Site Readiness, Installation and Training

 

[PDF] Cisco Collaboration and Enterprise Networks

Cisco Dedicated Collaboration Solutions

Cisco Dedicated Collaboration Solutions

Microsoft Hosted Skype For Business Solutions

 

Microsoft

Dedicated Enterprise Server Edition

Full Feature Set

Global Data Centers

Transformative Solutions

User Adoption Services

Office 365 Solutions

Managed Services

 

[PDF] Global Enterprise Skype for Business

 

End to End Visibility

Most cloud solutions have blind spots in the connectivity between the data center and the customer location. Continuant Managed Services uses the latest IT Pro Tools, resulting in dashboards and analytics of the entire cloud environment with complete visibility from data center-to-endpoint.

Matthew Prichard Matthew Prichard, Service Desk Technician

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Find out more about our systems and services.

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