The Top 5 Reasons to Choose Continuant Connect

Enterprise communication systems are extremely important for shaping your communication and collaboration, while helping your people deliver results every day. This varies widely organization by organization, yet many providers try to push a one-size-fits-all approach that will leave you boxed in. 

Continuant Connect was built differently. It gives you options, respects your starting point, and supports the journey to your future state without unnecessary disruptions. 

Here are the top 5 reasons to choose Continuant Connect. 

#1: Cloud-First, not Cloud-Only 

The cloud is an integral part of modern communication. However, many solutions provide cloud-only architecture, forcing its users to jump to the cloud while cutting off legacy systems entirely. 

Continuant Connect is different in that it’s instead cloud-first. It functions just as well as any modern, cloud-based solution, while letting users keep legacy systems wherever it’s necessary. If you’re still conducting a migration, you’ll get to choose what moves at what time to keep the transition as painless as possible. 

For organizations with rigorous compliance, regulatory, or availability demands, Continuant Connect provides fallback architecture to keep you from having all your eggs in the cloud basket.  

Continuant Connect was built differently. It gives you options, respects your starting point, and supports the journey to your future state without unnecessary disruptions. 

#2: Legacy and Migration Experience 

Continuant Connect has been built on a foundation of decades of telecom experience. We were managing Toshiba switchboards in the 90s, maintaining Avaya PBXs through the 2000s, and migrating customers to Skype for Business in the 2010s.  

Our legacy gives us an advantage. We can design roadmaps for migrations from any starting point to any destination.  

Your legacy systems and all their quirks and integrations don’t have to be holes that you paper over. Our 30-year backlog will help us understand them and keep them working well into the future. 

#3: Managed Services you Control 

Our suite of managed services will let us take control of your environment to give your teams more time and peace of mind. That said, you may have some apprehensions about giving another organization total control. That’s why we offer differing levels of outsourcing with our services. 

With Continuant Connect, you can: 

• Let Continuant manage everything with 24x7 monitoring, including system updates and carrier relationships. 
• Keep certain pieces in-house, such as networks, integrations, or custom apps. 
• Set up a hybrid model with some modules managed in-house and other by us. 

Even with all our services, we have no interest in forcing you into our stack or operational model. 

#4: World Class Adoption and Change Management

Adoption and change management is a step far too often overlooked. It can make the difference between a successful migration and one that breeds resentment, shadow IT, and underutilization.  

At Continuant, we invest in full adoption and change management functions. This includes training, communication plans, stakeholder alignment, and iterative support. Our ACM experts make changes easier to manage than ever, keeping your users comfortable and the transitions smooth. 

Continuant Connect is both vendor and carrier agnostic, designed to make deploying new technology and switching carriers totally painless.

#5: Carrier Agility and Cost Optimization 

Now here’s something extra special. With Continuant Connect, you don’t just get UC and CX flexibility –you get carrier flexibility as well. This means you can keep any carriers your organization works with or switch them out with new ones for better prices, quality, and coverage.  

Continuant Connect is both vendor and carrier agnostic, designed to make deploying new technology and switching carriers totally painless. Because carrier relationships are often sticky, expensive, and opaque in UC environments, enabling agility here gives you negotiating power, resilience, and downstream savings.  

It’s a level of flexibility that lets you truly optimize costs in your telecom environment. 

Conclusion: The Bottom Line 

When it comes to UC and CX platforms, remember the things that make the real difference. Continuant Connect offers: 

• A pragmatic path to the cloud. 
• A long legacy with decades of experience. 
• Operational freedom in managed services. 
• Built-in adoption and change management plans. 
• Carrier agility and cost optimization. 

If your organization is looking for a communications partner that respects complexity, maximizes optionality, and ensures your systems evolve without getting boxed in, Continuant Connect deserves a spot at the top of your shortlist.  

Connect with us to get started on our platform.