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As a business leader, a lot goes on every day that demands your attention. Communication systems are truly one thing too many, and we both know they cost more than they should.
That cost goes beyond dollars and cents. Hidden costs rack up as your organization grows and changes between hardware refreshes, licensing surprises, integration headaches, and losses in productivity as teams try to catch up.
Continuant Connect takes those problems off your plate by making communications predictable, scalable, and ready for whatever’s next. The price tag is much lower, but it has other ways of providing longstanding value.
Communications can be not just high, but volatile. Vendor pricing changes, shifting feature tiers, and unplanned support needs make budgeting a constant battle.
Continuant Connect cuts out the uncertainty, helping you add improve your communications without costly overprovisioning. Beyond saving money, it’s a solution that gives you more control over your investment and protect your budget from tomorrow’s surprises.
It’s easy to see how a cloud platform like Continuant Connect resolves the burdensome costs of legacy systems. Its users no longer have to deal with hardware lifecycles, expensive maintenance, and other issues that arise from the hard-and-fast rules of legacy providers.
The cloud, however, has its own hidden costs to worry about. Thankfully, Continuant Connect brings powerful cost control by neutralizing these as well.
Even businesses aren’t immune to the struggles of forgotten subscriptions and unused licenses. The difference, of course, is that a large organization can waste tens of thousands on unusued licenses for platforms they don’t remember ever using.
Continuant Connect provides usage analytics and expert analysis to trim that fight and right-size your licensing.
Both on the ground and in the cloud, vendors can get fussy about how, when, and where you use their products. This limited flexibility can lead to costly and disruptive transitions.
Continuant Connect comes with built-in interoperability. On top of that, Continuant’s experts can provide migration management to circumvent disruptions.
It’s not just legacy systems that suffer from downtime and service disruptions. Six-figure revenue losses come from every hour the system spends offline.
Continuant Connect is built with redundant architecture and proactive monitoring. Continuant’s been helping customers avoid outages for nearly 30 years. All the skills and tools that helped keep PBXs connected in years past remains present in our modern solution.
When user adoption is slow, expenses rack up. Rolling out new technology will always come with resistance. Fail to account for this resistance, and you’re leaving ROI on the table.
Continuant Connect comes with extra layers of support that help onboard new users, getting them past a major hurdle for user adoption. Continuant also has teams on hand that provide structured rollouts and user adoption programs.
When a solution doesn’t meet every user’s needs, they take matters into their own hands. Unsanctioned purchases of new cloud platforms will bridge feature gaps, but bring with them extra costs, security risks, and fragmented workflows.
Continuant Connect can be configured to meet any organization’s needs, whether they use one application or many. It keeps everything consolidated and secure, removing issues shadow IT would otherwise cause.
Platform drift is another major issue that cloud platforms face. It’s similar to the product lifecycles and forced obsolescence of legacy systems. What makes it worse is that it’s not laid out on paper. Platform drift builds up over time, making environments harder and more expensive to maintain after several small changes.
These changes include features being reshuffled into new price tiers, software updates that hurt more than they help, and changes in security requirements from a vendor or potentially the government. All of these are small changes that many users wouldn’t even notice, but over time they’ll fragment your communications, reduce productivity, and get that ROI curve trending in the wrong direction.
Continuant Connect tackles platform drift head-on. We keep integrations healthy, adapt to vendor changes before they impact your workflows, and roll out new features without forcing you to rebuild your environment. That means no surprise project budgets, no “temporary” fixes that linger for years, and no slow bleed of operational efficiency.
There’s value in Continuant Connect beyond just costs. Its features provide a better overall experience across the entire organization.
For IT teams, Continuant Connect makes their lives significantly easier. These users no longer have to deal with maintenance and multi-vendor coordination, freeing up their time and resources for more innovative tech work.
Users with less technical expertise benefit as well. Continuant Connect replaces complicated systems and setups with an intuitive tool what works wherever and however they do.
As for customers, they also get to share in the spoils. A better connected team means faster and more responsive service. Best of all, adding the Continuant Connect Contact Center (C4) to the deal enables service teams to improve the customer experience even further with an intelligent, omni-channel upgrade.
When internal workflows improve, so does the customer experience. That’s a retention advantage that pays for itself.
Continuant Connect’s goal is to provide long term value, not just cut a few costs. It keeps expenses predictable, delivers measurable operational benefits, and eliminates the slow bleed of incremental costs that chip away at ROI.
This isn’t just about saving money this year. It’s about setting your organization up for agility, efficiency, and competitive advantage for years to come.
See the difference for yourself. Schedule a discovery call today, and find out exactly how Continuant Connect can turn your communications system into a lasting business advantage.