Enterprise Cloud

Design. Deliver. Manage. These three words capture what is unique and powerful about Continuant’s approach to working with enterprise customers as they transition from PBX voice systems to one of the many cloud options available. First, we design a solution that takes into consideration the needs and goals of the business. Then, we deliver that solution, using the tools available to us. And finally, we manage the systems, leaving the enterprise customer free to do what it does best.   Read The Full Brochure

Continuant Enterprise Cloud Services

Enterprise Cloud Services

Global Service Desk

Wherever you are in the world, Continuant is there for you. Our customers benefit from having access to a fully staffed Global Service Desk that is available whenever you need help, 24 hours a day, 7 days a week.  The Global Service Desk operates under ITIL process methodology, and offers the latest IT pro tools—all delivered to Continuant’s exacting customer service guidelines.

PBX Voice Transformation

Finding the right cloud solution can be a daunting task. Continuant’s design and implementation team will work with you to build a dedicated cloud solution that is right for you, scalable, and designed to grow with your business. You can start with a single site and grow to a global footprint with unlimited users.

Continuant Managed Services (CMS) and the Cloud

Continuant’s Managed Services (CMS) helps businesses effectively manage their collaboration solutions. We work with our customers to ensure that the collaboration solution they select is managed for the highest availability, performance, and optimization. The biggest benefit to the customer? Peace of mind that comes from knowing there will always be a real person dedicated to their business, a single point of contact whose job it is to understand the customer’s business and trouble-shoot any issues that arise. As needed, Continuant also offers regular service reviews, ensuring that all systems are optimized and working the way they should.

Continuant is staffed 24/7×365 to manage your infrastructure. If issues arise, we quickly diagnose and fix the problem using our real-time event management tools. We provide on-going business reviews designed to proactively maximize your cloud investment, saving time, money, and improving performance.

End-To-End Visibility

Most cloud solutions have blind spots in the connectivity between the data center and the customer location. Continuant Managed Services uses the latest IT Pro Tools, resulting in dashboards and analytics of the entire cloud environment with complete visibility from data center-to-endpoint.

Tata Communications

To provide global network connectivity, Continuant has entered into a strategic partnership with market leader, Tata Communications.

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“Looking across the range of UCaaS providers the field narrows rather quickly. Of the very few who make the cut one provider really stands out: Tata Communications.” –UCStrategies.com

Tata Communications partners with Continuant to enhance digital cloud communication platforms.

Read the official press release

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Benefits

  • Flexible Deployment
    • Continuant's cloud solution offers flexible deployment. You can choose to purchase as an operational or capital expense with options to lease, rent, or buy.

  • Enhanced Productivity
    • Loaded with enhanced productivity, you will experience a competitive advantage by using the latest features and releases from Cisco, with an added service of risk management to ensure compliance.

  • Efficient Cost of Ownership
    • Creating an efficient cost of ownership is an important part of Continuant's cloud solution. Your predictable, monthly operating costs include fully managed collaboration components, allowing you to refocus your technical staff to other strategic initiatives.

  • Manage Complexity
    • Managing system complexity just became easier with Continuant's cloud solution. You will experience transformational service from legacy PBXs, including maintenance and integration, and a globally connected QoS-enabled network with the latest Cisco Collaboration suite and integration to WebEx and Spark.

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dedicated-hosted-collaboration-solutions

Cisco Dedicated Collaboration Solutions

Fully Managed

Dedicated for each Customer

Add Room and Desktop Video

Spark Hybrid Services to promote Enterprise transformation to the cloud

ITIL Service Lifecycle Model

Global Service Desk & Single Point of Contact

Bundled Simple Service Requests

Site Readiness, Installation and Training

[PDF] Cisco Collaboration and Enterprise Networks

Microsoft Hosted Skype For Business Solutions

 

Dedicated Enterprise Server Edition

Full Feature Set

Global Data Centers

Transformation

Deployment

Managed Services

[PDF] Global Enterprise Skype for Business

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Our solutions team can help you formulate your cloud strategy.

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