About Us

As a global managed services provider, Continuant is committed to achieving our customers' business communications objectives. From maintenance and support for existing systems to managing complex unified communications infrastructures, Continuant provides service plans that deliver proven results along with an outstanding customer experience.

About us Globe

Whether you are seeking maintenance and support for your existing system, or looking for a partner to help you migrate to a unified communications solution, Continuant should be on your list of Managed Services Providers to consider. We build long-lasting partnerships and collaborate with our customers to identify their unique needs, then work collaboratively to implement innovative solutions.

20 Years of Unparalleled Service

Celebrating 20 years in 2016, Continuant has established its place in the market, serving the enterprise with OEM-independent managed services, maintenance, and support of voice and data systems.

It has always been our mission to provide efficient, customer-focused, and cost-effective services to support voice and data equipment from multiple manufacturers.

All interactions with Continuant are based around our Foundation Services:

  • We invest in our customers
  • We employ the best and brightest to work for you
  • We deliver SLAs for restoration


Market Evolution

When we started the business in 1996, it was clear to us that no single company or manufacturer placed post-installation service and support as its single highest priority. As a result, Continuant created a new business model based on the premise that customers have the right to receive maximum longevity and value from their technology investments.


Doug-Continuant-LogoDoug Graham, CEO

Continuant developed a portfolio of voice and data services independent from the manufacturer, designed to prevent downtime, protect investments, ensure accountability, and provide convenience for our customers.  Continuant shifted with the market as communications and data center technologies quickly advanced.

Fast Forward to Today

We offer a full suite of UC Managed Services that not only support maximum uptime and incident resolution, but utilize industry-leading tools to proactively monitor entire voice and IT infrastructures. We appreciate the “single pane of glass” insight in an infrastructure, and we’re sure you do, too.

Cisco states that 40% of CIOs (and growing) are implementing managed services for their business.  We’re here to help you understand your technologies, options, and start planning for the future.

Learn more about Continuant:

Learn More About Us

  • Overview of CMS
    • Continuant Managed Services (CMS) is focused on empowering the enterprise through unified communications managed services. From existing system maintenance to management of the most complex unified communications environments, the customer experience experts at Continuant will provide the breadth of support you need to achieve your business communications goals.

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  • Why UC?
    • When a company decides to make the move to unified communications, we know it’s not an off-the-cuff kind of decision. Years of research, demos, requests, approvals, and more go into an IT Manager’s decision to recommend a unified communications solution. Read the Continuant blog.

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  • Our Story in 3 Minutes
    • At Continuant, we believe in the power of choice. When you work with us, you will always receive the Continuant foundation of superior incident management, expert engineering, and a world-class customer experience. Watch our exciting video.

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  • Selecting the Right MSP
    • This UCStrategies White Paper investigates the use of an external vendor unaligned Managed Services Provider (MSP) as the primary service entity for the operational and maintenance services of advanced communications systems. The White Paper addresses the options and key benefits of using the resources of Managed Services organizations. Download this free White Paper by Phil Edholm of UCStrategies.

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Meet the Continuant Team

The Continuant team is committed to apply the full capabilities of our company to meet and exceed customer expectations.

Meet the Team

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