Ashley Falcon

Graduating from Washington Central University with a degree in education, Ashley hoped to find a career where her love for people would be invaluable. After a year of substitute teaching, she found her way to customer service, joining the customer service center at Continuant.

It only took a small handful of years before she became a Service Level Manager. In this position, Ashley is responsible for keeping contracts and reports for the customers on track. She also does a lot of important interdepartmental work, serving as the liaison between several different disciplines and the customers.

Her knowledge and experience has earned her the distinction of Subject Matter Expert (SME) in workflows documented on process and procedure. When she isn’t lending our customers a helping hand, Ashley spends her time kickboxing, fishing, or being with her son.