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Our Solutions:

  • Managed Services for on-premise Skype deployments
  • Private Cloud Enterprise Server Edition
  • Connectivity with Office 365
  • Office 365 planning and migration
  • Proactive incident management and resolution
  • Microsoft IT Pro Tools
  • End-to-end quality support

Office 365 allows people to work from anywhere on any device, providing flexibility and improving efficiency. Continuant can help scale your Office 365 deployment and connect global users with a solution for PSTN replacement, saving you money and increasing efficiencies.

Skype for Business Online

Skype for Business Online uses one platform for calling, conferencing, video and sharing.

Microsoft Phone System

Using Microsoft’s cloud, you can replace your aging PBX and integrate your complete telephony needs into one place.

Microsoft Audio Conferencing

Using Microsoft Audio Conferencing, anyone can join your meeting, even when they have no data connection.

Microsoft Calling Plan

The Microsoft Calling Plan replaces your existing carrier with a simple, predictable, and comprehensive plan for local, long distance, and international calls.

Dedicated Global Enterprise Solution

Predictable cost of ownership

By being able to predict your monthly operating costs—which include fully managed collaboration components—you can refocus your technical staff to other strategic initiatives.

Integrate enterprise applications

Choose integrations to existing applications, such as Salesforce or Microsoft Dynamics.

Meet face to face

Video messaging and conferencing allows you to stay in the office, reducing travel costs.

Scale easily

Quickly ramp up or down for seasonal business peaks or acquisitions to help ensure a consistent customer experience and flexible cost structure.

Office 365 Cloud support

We can help your business execute and deliver on its cloud strategy rapidly and seamlessly by
deploying and evolving Cloud PBX and PSTN Conferencing solutions in the Microsoft Office 365 Cloud.

Gain visibility

Continuant’s unique ability to deploy and manage monitoring and diagnostics tools from the data center to the headset enables performance, knowledge, and assurance.

Dedicated to each customer

Enjoy the features, robustness, and interoperability of the latest Skype for Business suite for on-premise, but through a cloud delivery model.

Flexible deployment

Evaluate the benefits of accounting for investments as an operational expense or capital expense. Available consumption models include lease, rental, and purchase options for phones and headsets.

 

Continuant’s unique ability

Gain visibility to deploy and manage monitoring and diagnostics tools from the data center to the headset enables performance, knowledge, and assurance.

Dedicated to each customer

Enjoy the features, robustness, and interoperability of the latest Skype for Business suite for on-premise, but through a cloud delivery model.

Scale more easily

Quickly ramp up or down for seasonal business peaks or acquisitions to help ensure a consistent customer experience and flexible cost structure.

 

Cloud-Hosted Enterprise Class

Delivering End-to-End Quality and Reliability

1. Plan your deployment step-by-step

Gather information and insights to asses, design, and prepare for a Skype for Business solution. Define expected business value, assess readiness for implementation, and undertake remediation activities. Convene discovery workshops to assess your needs and business use of the current technologies, infrastructure, and network in use. Create service architecture and design the solution, including operational processes and adoption strategy. Undertake readiness and remediation activities required as outcomes of the assessment stage to prepare to scale up deployment of Skype for Business online.

 

2. Deliver a smooth transition

Manage the transition from on-premise to cloud services by effectively implementing and delivering Skype for Business services while driving adoption. Identify areas for improvement by implementing new features and capabilities as these are released to deliver rapid success and additional value. Manage the project with communication, change management and risk management to closely follow the deliverables and success criteria. Execute Skype for Business adoption plan, deliver training and knowledge transfer, drive new Skype for Business user habits and change behavior as needed, while supporting the active use of the service.

3. Manage Skype for Business installation and oversee deployment

Monitor, report, run, and deliver necessary support services. Manage the daily customer-initiated and controlled operations of the service (moves, adds and changes to users). Capture, triage, troubleshoot, and resolve issues; escalate when needed; engage third parties as needed to fulfill support needs. Monitor the service for end-to-end quality, reliability, usage, and capacity. Deliver Quarterly Business Reviews to provide transparency and remain aligned on goals, thereby maximizing the return on your investment.

A Continuant rep. is ready to talk to you. Claire Giamarino, NAM

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