- Our Process
A part of the Hitachi global financial conglomerate, Chassis Brakes makes brakes, and lots of them. Chassis Brakes is a company that constantly looks to challenge existing technology and find ways to improve its process. When it came time to challenge its existing voice solution, Chassis Brakes did as it always does and looked for new improvements.
Previously, Chassis Brakes relied on an Avaya system as well as Skype for Business. As Microsoft has announced, Skype for Business users will need to upgrade to Microsoft Teams by 2021.
Continuant and Tata Communications Ltd (TCL) helped Chassis Brakes set up a new Microsoft Teams Direct Routing solution. This allowed Chassis to not only leverage the benefits of Teams, but also connect it to its older voice systems. 500 of its European users have been fully migrated, though soon enough all 1,800 will be using Teams.
Microsoft shows no signs of slowing down when it comes to Teams, and though Chassis Brakes may have to pump the brakes on Skype for Business, Continuant and Tata will help it keep going with its new solution.
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