When hardware fails, it most often leads to a loss of business productivity resulting in a search for spare parts. Continuant, however, can and will immediately replace failed hardware on the critical elements of our customers’ infrastructures.
Our large inventory of system components—new or legacy—allows us to meet our industry-leading SLAs. For our customers’ mission-critical systems, we provide an option for managed critical spares, strategically placing spare critical components at customer locations.
24/7 Peace of Mind
Our warehouse is stocked with critical components that can be shipped the moment you need them, 24x7.
We are faster than the competition. We resolve incidents in the time it takes our competitors to respond in the first place.
New and Legacy Parts
Critical parts for systems new and old are stocked in our warehouse.
Onsite Hardware Management
For customers with mission-critical hardware replacement needs, we offer spare replacement of your critical system components at your location. This optional onsite hardware management is unique to Continuant. It is the only SLA in our industry that provides this kind of guaranteed time to restore.
Critical Spares Network
Continuant is often able to send replacement parts to customers the same day. In order to provide faster response times during inclement weather, we have a network of strategically located parts suppliers in various locations across the United States.
Avoid Downtime: Hardware Replacement Contracts
Because every customer has differing hardware needs, Continuant offers a variety of hardware replacement contracts to minimize the duration of possible downtime— keeping your systems up and running quickly and efficiently.