Contact Center Network Update – Complex, Customer-centered, and Cost-effective

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Customer Profile

Industry  Manufacturing
Employees  23,000
Locations  90 globally
Rank  Fortune 500
Customer Since  2006

This customer, a leading automobile parts manufacturer, has depended on Continuant for 10 years to maintain and support its enterprise-class Avaya and Nortel systems.

When this customer decided to migrate from legacy Avaya and Nortel systems to a Cisco voice environment, they searched for a global partner that could provide long-term, proactive management of their voice infrastructure.

They chose Continuant.