Monitoring & Event Management

Continuant goes beyond the traditional reaction-only event management. We provide 24/7 event management, expert analyses, and diagnostics from our Network Operations Center (NOC). Our NOC is built on industry-leading tools, allowing us to customize a monitoring and management service package to meet customers' specific needs.

Experts at work

Work all day and sleep all night knowing that the experts are already on the job

When an incident occurs

As your trusted partner, our SLA promises a 4-hour time to restore when an incident occurs

Your unique business requires unique insight

Every business is unique, and so are your system monitoring and management needs. Some businesses and systems require basic alarming tracking and triage while others demand a highly proactive and customized management service.

Continuant works with you to understand your business processes and communications needs, identifying if the communications solutions you have in place supports your business goals. We then work with you to build a monitoring and management solution that fits your unique requirements.

Monitoring and Event Management services vary in order to meet your business’ unique needs

AccelOps Dash

Real-time Fault Management

RFM—Essential

Our most basic monitoring service utilizes pings and SNMP traps as fault identifiers and security and buffer devices to retrieve notifications.
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RFM—Advanced

Utilizing industry-leading tools, RFM Advanced offers insights such as reporting, inventory, and event aggregation.
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Infrastructure Performance Management

IPM—Voice

Harnesses the full capacity of a Microsoft-selected IT Pro Tool to request detailed system information in real time. IPM Voice is ideal for assessments and post-deployment management. Plus, you receive expert meetings to review the health of your systems and recommendations to support your communications goals.
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IPM—Network

IPM Network provides all of the benefits of IPM Voice plus automatic mapping of the network, layer 2 and layer 3 insight, and firewall information. Reporting capabilities, expert meetings, and recommendations are also included.
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IPM—Network Applications and SIEM

This is our most robust service, including compliance monitoring, security incident and event management, utilization and reports in real-time, and much more. Reporting capabilities, expert meetings, and recommendations are also included.
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